Participant profiling in a conferencing system

ABSTRACT

A computer system comprises a conference system for providing an audio conference and an associated server having a participant profile module comprising: logic configured to presenting a conference user interface to the first and second computing devices, the conference user interface displaying a first object identifying the first participant in association with a first audio indicator and a second object identifying the second participant in association with a second audio indicator; logic configured to present, in the conference user interface, a participant profile control associated with the first participant for specifying one or more profile parameters associated with the first participant; and logic configured to receive, from the second participant via the second computing device and during the audio conference, a selection of the one or more or more profile parameters associated with the first participant.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is related by subject matter to the followingconcurrently-filed patent applications filed on Apr. 30, 2010, each ofwhich is hereby incorporated by reference in its entirety: InternationalPatent Application Serial No. PCT/US2009/PPPP1, entitled “Systems,Methods, and Computer Programs for Providing a Conference UserInterface” (Applicant: American Teleconferencing Services, Ltd.);International Patent Application Serial No. PCT/US2009/PPPP2, entitled“Conferencing Application Store” (Applicant: American TeleconferencingServices, Ltd.); International Patent Application Serial No.PCT/US2009/PPPP3, entitled “Sharing Social Networking Content in aConference User Interface” (Applicant: American TeleconferencingServices, Ltd.); International Patent Application Serial No.PCT/US2009/PPPP4, entitled “Distributing Information BetweenParticipants in a Conference via a Conference User Interface”(Applicant: American Teleconferencing Services, Ltd.); InternationalPatent Application Serial No. PCT/US2009/PPPP5, entitled “Record andPlayback in a Conference” (Applicant: American TeleconferencingServices, Ltd.); U.S. Patent Application Serial No. PCT/US10/33137entitled “Conferencing Alerts” (First Named Inventor: Boland T. Jones);U.S. patent application Ser. No. 12/771,979 entitled “Location-AwareConferencing” (First Named Inventor: Boland T. Jones); U.S. patentapplication Ser. No. 12/771,827 entitled “Real-Time Speech-to-TextConversion in an Audio Conference Session” (First Named Inventor: BolandT. Jones); U.S. patent application Ser. No. 12/771,400 entitled“Managing Participants in a Conference via a Conference User Interface”(First Named Inventor: Boland T. Jones); U.S. patent application Ser.No. 12/772,023 entitled “Managing Conference Sessions via a ConferenceUser Interface” (First Named Inventor: Boland T. Jones); U.S. patentapplication Ser. No. 12/772,069 entitled “Participant Authentication viaa Conference User Interface” (First Named Inventor: Boland T. Jones);U.S. patent application Ser. No. 12/772,068 entitled “Location-AwareConferencing with Participant Rewards” (First Named Inventor: Boland T.Jones); U.S. patent application Ser. No. 12/771,172 entitled“Location-Aware Conferencing with Graphical Representations That EnableLicensing and Advertising” (First Named Inventor: Boland T. Jones); U.S.patent application Ser. No. 12/771,668 entitled “Location-AwareConferencing with Graphical Interface for Communicating Information”(First Named Inventor: Boland T. Jones); U.S. patent application Ser.No. 12/771,253 entitled “Location-Aware Conferencing with EntertainmentOptions” (First Named Inventor: Boland T. Jones); U.S. patentapplication Ser. No. 12/771,942 entitled “Location-Aware Conferencingwith Graphical Interface for Participant Survey” (First Named Inventor:Boland T. Jones); U.S. patent application Ser. No. 12/771,366 entitled“Transferring a Conference Session Between Client Devices” (First NamedInventor: Boland T. Jones); and U.S. patent application Ser. No.12/771,522 entitled “Location-Aware Conferencing with CalendarFunctions” (First Named Inventor: Boland T. Jones).

BACKGROUND

Currently, there are a number of conference solutions for enablingpeople to conduct live meetings, conferences, presentations, or othertypes of gatherings via the Internet, the public switched telephonenetwork (PSTN), or other voice and/or data networks. Participantstypically use a telephone, computer, or other communication device thatconnects to a conference system. The meetings include an audio componentand a visual component, such as, a shared presentation, video,whiteboard, or other multimedia, text, graphics, etc. These types ofconvenient conference solutions have become an indispensable form ofcommunication for many businesses and individuals.

Despite the many advantages and commercial success of existingconference, meeting, grouping or other types of gathering systems, thereremains a need in the art for improved conference, meeting, grouping orother types of gathering systems, methods, and computer programs.

SUMMARY

Various embodiments of systems, methods, and computer programs aredisclosed for profiling participants in a virtual conference. Oneembodiment is a method for profiling participants in a virtualconference. One such method comprises: a server establishing an audioconference between a first participant and a second participant via acommunication network; the server presenting a conference user interfaceto a first computing device associated with the first participant and asecond computing device associated with the second participant, theconference user interface displaying a first object identifying thefirst participant in association with a first audio indicator and asecond object identifying the second participant in association with asecond audio indicator; the server presenting, in the conference userinterface, a participant profile control associated with the firstparticipant for specifying one or more profile parameters associatedwith the first participant; the second participant, via the secondcomputing device and during the audio conference: selecting theparticipant profile control associated with the first participant; andspecifying the one or more or more profile parameters associated withthe first participant; and the server storing the specified parametersfrom the second participant in association with a participant identifierassociated with the first participant.

Another embodiment comprises a computer system for providing an audioconference. The computer system comprises a conference system and aserver. The conference system establishes, via a communication network,an audio conference between a first participant operating a firstcomputing device and a second participant operating a second computingdevice. The server is configured to communicate, via the communicationnetwork, with the conference system, the first computing device, and thesecond computing device. The server comprises a processor, a memory, anda participant profile module embodied in the memory and executed by theprocessor. The participant profile module comprises: logic configured topresenting a conference user interface to the first and second computingdevices, the conference user interface displaying a first objectidentifying the first participant in association with a first audioindicator and a second object identifying the second participant inassociation with a second audio indicator; logic configured to present,in the conference user interface, a participant profile controlassociated with the first participant for specifying one or more profileparameters associated with the first participant; and logic configuredto receive, from the second participant via the second computing deviceand during the audio conference, a selection of the one or more or moreprofile parameters associated with the first participant.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram illustrating an embodiment of a computersystem for integrating a conference interface with an audio conference.

FIG. 2 is a flowchart illustrating an embodiment of the operation of thecomputer system of FIG. 1.

FIG. 3 is a screen shot illustrating an embodiment of a conferenceinterface presented via the graphical user interface in the computersystem of FIG. 1.

FIG. 4 is a block diagram illustrating an embodiment of the server ofFIG. 1 for integrating a conference interface with an audio conference.

FIG. 5 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the participant configurationmodule(s) of FIG. 4.

FIG. 6 is a login screen for a conference interface presented via thegraphical user interface of FIGS. 1 & 4.

FIG. 7 is participant setup screen for a conference interface presentedvia the graphical user interface of FIGS. 1 & 4.

FIG. 8 is host setup screen for a conference interface presented via thegraphical user interface of FIGS. 1 & 4.

FIG. 9 is a screen shot of an embodiment of a conference interfacepresented via the graphical user interface of FIGS. 1 & 4 with a firstlocation view.

FIG. 10 is a screen shot of another embodiment of a conference interfacewith a tile view.

FIG. 11 illustrates the screen shot of FIG. 10 with the attendees listexpanded.

FIG. 12 is a screen shot of a further embodiment of a conferenceinterface with a theatre view.

FIG. 13 is a screen shot of another embodiment of a conferenceinterface.

FIG. 14 illustrates the screen shot of FIG. 13 with two participantsdisplaying business card.

FIG. 15 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the automated location viewconfiguration module(s) of FIG. 4.

FIG. 16 is a block diagram illustrating another embodiment of the serverof FIGS. 1 & 4.

FIG. 17 is a functional block diagram illustrating an embodiment of theintegrated speech-to-text/search module(s) in the server of FIG. 4.

FIG. 18 is a screen shot illustrating an embodiment of a map view of theparticipants in the conference interface.

FIG. 19 is a functional block diagram illustrating an embodiment of thelocation-based services module(s) in the server of FIG. 4.

FIG. 20 is a functional block diagram illustrating an embodiment of thein-conference participant identification modules(s) in the server ofFIG. 4.

FIG. 21 is a block diagram of an embodiment of a VoIP conferencingsystem in which the conference interface of FIGS. 1 & 4 may beimplemented.

FIG. 22 is a block diagram of another embodiment of a distributed VoIPconferencing system in which the conference interface of FIGS. 1 & 4 maybe implemented.

FIG. 23 is a block diagram of an embodiment of a distributed conferenceusing the distributed VoIP conferencing system of FIG. 22.

FIG. 24 is a call flow diagram for an embodiment of a PSTN participantin the VoIP conferencing systems of FIGS. 21-23.

FIG. 25 is a call flow diagram for an embodiment of a VoIP participantin the VoIP conferencing systems of FIGS. 21-23.

FIG. 26 is a flow chart illustrating an embodiment of a method forproviding real-time resources to participants in a conference interface.

FIG. 27 is block diagram illustrating a server for implementing anotherembodiment of the integrated speech-to-text/search module(s) of FIG. 4

FIG. 28 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the relevance engine in the server ofFIG. 27.

FIG. 29 is a diagram illustrating an exemplary data structureimplemented by the relevance engine of FIG. 28.

FIG. 30 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the resources engine of FIG. 27.

FIG. 31 is a block diagram illustrating an embodiment of a computersystem for sharing social networking content in a conference interface.

FIG. 32 is a block diagram illustrating an exemplary social networkingsystem.

FIG. 33 is block diagram illustrating an exemplary social networkingwebsite in the social networking system of FIG. 31.

FIG. 34 is a user interface screen shot of an embodiment of a conferenceinterface for enabling a participant to share social networking contentduring an audio conference.

FIG. 35 is a flowchart illustrating an embodiment of a method forproviding social networking content in a conference interface.

FIG. 36 is a flowchart illustrating an embodiment of a method forincorporating social networking data in a conference interface.

FIG. 37 is a flowchart illustrating an embodiment of a method forgathering participant information for the participant database in thesystem of FIG. 20.

FIG. 38 is a diagram illustrating an exemplary data structureimplemented in the participant database of FIG. 20.

FIG. 39 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the in-conference participantidentification module(s) in the server of FIG. 4.

FIG. 40 is a user interface screen shot illustrating an embodiment of aconference interface for implementing aspects of the in-conferenceparticipant identification module(s).

FIG. 41a is a more detailed view of one of the participant objects inthe conference interface of FIG. 40.

FIG. 41 b illustrates the participant object of FIG. 41a with the audioindicator in a speaking state.

FIG. 42a illustrates an embodiment of a participant object for anunidentified participant.

FIG. 42b illustrates an embodiment of a user interface screen forimplementing a participant profile user interface control.

FIG. 43 is a block diagram illustrating an embodiment of a computersystem for implementing a conferencing app store in a conferencingsystem.

FIG. 44 is screen shot illustrating an exemplary embodiment of aconference interface for implementing certain aspects of theconferencing app store for enabling participants to interact withconferencing applications during an audio conference.

FIG. 45 is a screen shot of another embodiment of a conference interfacefor implementing aspects of the conferencing app store for enablingparticipants to browse available conference applications during an audioconference.

FIG. 46 is a diagram illustrating an exemplary data structureimplemented by the conference app store and/or the participantapplication control modules in FIG. 43.

FIG. 47 is a screen shot of another embodiment of the conferenceinterface for implementing aspects of the conference app store forenabling participants to purchase or otherwise access conferencingapplications.

FIG. 48 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the participant application controlmodules in the conferencing system of FIG. 43.

FIG. 49 flowchart illustrating the architecture, operation, and/orfunctionality of another embodiment of the participant applicationcontrol modules in the conferencing system of FIG. 43.

FIG. 50 is a block diagram illustrating an embodiment of a computersystem for implementing a conferencing notification application on aclient device.

FIG. 51 is a screen shot illustrating an embodiment of a desktop userinterface for accessing exemplary services provided by the conferencingnotification application of FIG. 50.

FIG. 52 is a user interface screen shot illustrating another embodimentof a mobile user interface for accessing services provided by theconferencing notification application of FIG. 50.

FIG. 53 is a screen shot illustrating an embodiment of a method forlaunching a conferencing notification menu via the mobile user interfaceof FIG. 52.

FIG. 54 is a user interface screen shot illustrating an embodiment of aconferencing notification menu in the desktop user interface of FIG. 51.

FIG. 55 is a block diagram illustrating an exemplary implementation ofthe conferencing API in FIG. 50.

FIG. 56 is a user interface screen shot illustrating an embodiment of aconferencing notification functionality displayed in the mobile userinterface of FIG. 52.

FIG. 57 illustrates the user interface screen shot of FIG. 57 forenabling a user to join a conference via the conferencing notificationfunctionality.

FIG. 58 is a user interface screen shot illustrating an embodiment of aconference interface for an exemplary mobile computing device.

FIG. 59 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the conferencing notificationapplication of FIG. 50.

FIG. 60 is a flowchart illustrating the architecture, operation, and/orfunctionality of another embodiment of the conferencing notificationapplication of FIG. 50.

FIG. 61 is a user interface screen shot illustrating an embodiment of aconference scheduler functionality.

FIG. 62 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the location-based services module(s)of FIG. 19.

FIG. 63 is a flowchart illustrating the architecture, operation, and/orfunctionality of another embodiment of the location-based servicesmodule(s) of FIG. 19.

FIG. 64 is a combined block/flow diagram illustrating exemplaryembodiments for enabling a conferencing system to obtain locationinformation.

FIG. 65 is a block diagram illustrating an embodiment of a computingdevice for implementing a drag-and-drop participant managementfunctionality in a conference interface.

FIG. 66 is a user interface screen shot illustrating an embodiment of aconference interface for implementing an aspect of the drag-and-dropparticipant management functionality.

FIG. 67 illustrates the user interface screen shot of FIG. 66 in which auser selects a contact object associated with a contact to be added tothe conference.

FIG. 68 illustrates the user interface screen shot of FIG. 66 in whichthe contact object is moved to the conference interface.

FIG. 69 illustrates the user interface screen shot of FIG. 66 in whichthe contact object is released in the conference interface to add thecontact to the conference.

FIG. 70 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the drag-and-drop participantmanagement module in the computing device of FIG. 65.

FIG. 71 is a user interface screen shot illustrating an embodiment ofanother aspect of the drag-and-drop participant management functionalityin which a user selects a participant object to be removed from theconference.

FIG. 72 illustrates the user interface screen shot of FIG. 71 in whichthe participant object is moved from the conference interface.

FIG. 73 illustrates the user interface screen shot of FIG. 71 in whichthe user releases the participant object to remove the participant fromthe conference.

FIG. 74 illustrates the user interface screen shot of FIG. 71 in which aconfirmation display is presented to confirm the removal of theparticipant.

FIG. 75 is a flowchart illustrating the architecture, operation, and/orfunctionality of another embodiment of the drag-and-drop participantmanagement module in the computing device of FIG. 65.

FIG. 76 is a user interface screen shot illustrating an embodiment of aconference interface for implementing aspects of the informationdistribution module(s) in the computing device of FIG. 65.

FIG. 77 illustrates the user interface screen shot of FIG. 66 in whichthe selected participant object has been moved to a contacts list tocreate a new contact.

FIG. 78 illustrates the user interface screen shot of FIG. 66 in whichthe new contact is added to the contacts list.

FIG. 79 illustrates the user interface screen shot of FIG. 66 with an“add contact” menu for specifying a target database for storing the newcontact.

FIG. 80 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the information distribution module(s)in the computing device of FIG. 65.

FIG. 81 is a user interface screen shot illustrating another embodimentof a user interface, from the perspective of a first participant, forimplementing additional aspects of the information distributionmodule(s) in the computing device of FIG. 65.

FIG. 82 illustrates the user interface screen shot of FIG. 81 in which adocument object has been selected.

FIG. 83 illustrates the user interface screen shot of FIG. 81 in which adocument is distributed to a participant by dropping the selecteddocument object to a participant object in the conference interface.

FIG. 84 illustrates the user interface screen shot of FIG. 81 in whichthe document is distributed to all participants in the conference bydropping the selected document object within the conference interface.

FIG. 85 illustrates the user interface screen shot of FIG. 81 with a“delivery method” menu for specifying the manner in which the documentis to be distributed to the participant(s).

FIG. 86 illustrates the user interface screen shot of FIG. 81, from theperspective of a second participant, who is to receive a document fromthe first participant.

FIG. 87 illustrates the user interface of FIG. 86 after the document hasbeen distributed to the second participant from the first participant.

FIG. 88 illustrates the architecture, operation, and/or functionality ofanother embodiment of the information distribution module(s) in thecomputing device of FIG. 65.

FIG. 89 is a user interface screen shot illustrating another embodimentof a conference interface for implementing further aspects of theinformation distribution module(s) in the client device of FIG. 65.

FIG. 90 illustrates the user interface screen shot of FIG. 89 in which avideo object from the collaboration application has been selected.

FIG. 91 illustrates the user interface screen shot of FIG. 89 in whichthe selected video object is distributed to a participant by moving theselected video object from the collaboration application to a “myresources” window.

FIG. 92 illustrates the user interface screen shot of FIG. 89 in whichthe selected video object is distributed to a participant by moving theselected video object from the collaboration application to aparticipant object.

FIG. 93 illustrates the user interface screen shot of FIG. 89 in whichthe selected video object is distributed to all participants in theconference by moving the selected video object from the collaborationapplication to the conference interface.

FIG. 94a is a user interface screen shot illustrating another embodimentof a conference interface for implementing further aspects of theinformation distribution module(s) in the client device of FIG. 65.

FIG. 94b illustrates the user interface screen shot of FIG. 94a in whichthe selected video object is distributed to a non-participant by movingthe selected video object from the collaboration application to acontact object displayed in a contacts list.

FIG. 95 illustrates the architecture, operation, and/or functionality ofa further embodiment of the information distribution module(s) in thecomputing device of FIG. 65.

FIG. 96 is a user interface screen shot illustrating an embodiment of aconference interface for implementing aspects of the conference sessionmanagement module(s) in the client device of FIG. 65.

FIG. 97 illustrates the user interface screen shot of FIG. 96 after auser has initiated a breakout session.

FIG. 98 illustrates the user interface screen shot of FIG. 97 in whichthe user has selected a participant object in the main conferencesession.

FIG. 99 illustrates the user interface screen shot of FIG. 98 in whichthe selected participant object has been moved from the main conferencesession to the breakout session.

FIG. 100 illustrates the user interface screen shot of FIG. 99 in whichthe user has selected a second participant object in the main conferencesession.

FIG. 101 illustrates the user interface screen shot of FIG. 100 in whichthe second participant object has been moved from the main conferencesession to the breakout session.

FIG. 102 illustrates the user interface screen shot of FIG. 101 withboth sessions active.

FIG. 103 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the conference session managementmodule(s) of FIG. 65.

FIG. 104 is a combined block/data diagram illustrating the mainconference session prior to the initiation of the breakout session.

FIG. 105 is a combined block/data diagram illustrating the generaloperation and management of the breakout session implemented by theconference session management module(s).

FIG. 106 illustrates an embodiment of a conference interface for joiningthe breakout session with the main conference session.

FIG. 107 illustrates another embodiment of a conference interface forjoining the breakout session with the main conference session.

FIG. 108 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the participant authenticationmodule(s) in the computing device of FIG. 65.

FIG. 109 is a user interface screen shot illustrating an embodiment of aconference interface for authenticating a participant via a signaturecapture area before entering an online conference.

FIG. 110 is a user interface screen shot illustrating another embodimentof a user interface for authenticating a participant via a signaturecapture area before distributing a secure document.

FIG. 111 is a user interface screen shot illustrating another embodimentof a conference interface for authenticating a participant via a tracesequence.

FIG. 112 illustrates the user interface screen shot of FIG. 111 in whichthe trace sequence matches a stored trace sequence associated with theparticipant.

FIG. 113 is a user interface screen shot illustrating a furtherembodiment of a conference interface for authenticating a participantvote.

FIG. 114 illustrates the user interface screen shot of FIG. 113 with asignature capture area.

FIG. 115 is a block diagram illustrating an embodiment of a conferencerecord/playback system.

FIG. 116 is a block diagram illustrating an embodiment of the conferencechannels that may be selectively recorded, played back, and distributedvia the conference record/playback system of FIG. 115.

FIG. 117 is a data diagram of an embodiment of a recorded conferenceillustrating a plurality of synchronized conference channels.

FIG. 118 is a data diagram illustrating additional embodiments ofconference channels in the recorded conference of FIG. 117.

FIG. 119 is a user interface screen shot illustrating an embodiment of aconference interface implemented in the conference record/playbacksystem of FIG. 115.

FIG. 120 illustrates an implementation of an interactive participantobject in the conference interface of FIG. 119.

FIG. 121 illustrates another implementation of an interactiveparticipant object in the conference interface of FIG. 119.

FIG. 122 illustrates an embodiment of an “invite” menu in the conferenceinterface of FIG. 119 for enabling a participant to invite additionalparticipants.

FIG. 123 illustrates an embodiment of a “share” menu in the conferenceinterface of FIG. 119 for enabling a participant to share informationresources with participants.

FIG. 124 illustrates the conference interface of FIG. 119 after theparticipant has inserted a web video.

FIG. 125 illustrates an embodiment of an “apps” menu in the conferenceinterface of FIG. 119 for enabling participants to access conferenceapps.

FIG. 126 illustrates the conference interface of FIG. 119 after theparticipant has launched a conference notes application.

FIG. 127 illustrates an embodiment of a “record” menu in the conferenceinterface of FIG. 119 for enabling a participant to launch arecord/playback controller and configure record and alert options.

FIG. 128 illustrates an embodiment of a “record options” menu in theconference interface of FIG. 119.

FIG. 129 illustrates an embodiment of an “alert options” menu in theconference interface of FIG. 119.

FIG. 130 illustrates the conference interface of FIG. 119 with arecord/playback navigation controller.

FIG. 131 is a more detailed illustration of the record/playbacknavigation controller of FIG. 130.

FIG. 132 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the conference record/playback systemof FIG. 115.

FIG. 133 is a block diagram illustrating an embodiment of a participantinter-device conference transfer system for enabling a participant toseamlessly change devices during a conference.

FIG. 134 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the participant inter-deviceconference transfer system of FIG. 133.

FIG. 135 illustrates an embodiment of a method for initiating thetransfer to the second client device in the participant inter-deviceconference transfer system of FIG. 133, in which the first client devicesends a transfer request to the second device via a local communicationnetwork.

FIG. 136 illustrates another embodiment of a method for initiating thetransfer to the second client device in the participant inter-deviceconference transfer system of FIG. 133, in which the first client devicesends a transfer request to the second client device via theconferencing system.

FIG. 137 illustrates one implementation of a method for the secondclient device acknowledging the transfer request from the first clientdevice.

FIG. 138 illustrates another implementation of a method for the secondclient device acknowledging the transfer request from the first clientdevice.

FIG. 139 illustrates the second client device establishing a connectionwith the conferencing system and seamlessly joining the onlineconference without indicating the inter-device transfer to the otherparticipants.

DETAILED DESCRIPTION

Various embodiments of systems, methods, and computer programs aredisclosed for providing a visually engaging conference experience toparticipants of a conference via a conference user interface presentedto a client device. The conference interface may be used forconferences, meetings, groupings or other types gatherings(collectively, a “conference” with a system that provides the conferenceinterface for a conference being referred to herein as a “conferencingsystem”) for any variety of purposes of one or more people, groups ororganizations (including combinations thereof and collectively referredto as “participants”) with or without an audio component, including,without limitation, enabling simulcast audio with such conference forthe participants. As mentioned above and described below in detail withreference to one or more of the embodiments illustrated in the drawings,the conference interface may be configured to provide any desirablecontent and/or functionality and may support various user interface andconferencing features. In some embodiments, the conference interfacecomprises a computer-simulated virtual conference location that ispresented to one or more of the participants of an audio conference viaa graphical user interface.

FIG. 1 illustrates a computer system 100 representing an exemplaryworking environment for providing a virtual conference location with anaudio conference. The computer system 100 comprises a plurality ofclient devices 102 a-102 d in communication with a conferencing system106 and server(s) 108 via one or more communication networks 110. Thenetwork(s) 110 may support wired and/or wireless communication via anysuitable protocols, including, for example, the Internet, the PublicSwitched Telephone Network (PSTN), cellular or mobile network(s), localarea network(s), wide area network(s), or any other suitablecommunication infrastructure. The client devices 102 a-102 c may beassociated with participants 104 a-104 c, respectively, of the audioconference, and the client device 102 d may be associated with a host104 d of the audio conference. The terms “host” and “participant” merelyrefer to different user roles or permissions associated with the audioconference. For example, the “host” may be the originator of the audioconference and, consequently, may have user privileges that are notoffered to the participants, and the conference interface may provideadditional functionality not available to the other participants.Nonetheless, it should be appreciated that the terms “host,”“participant,” and “user” may be used interchangeably depending on thecontext in which it is being used.

The client devices 102 may comprise any desirable computing device,which is configured to communicate with the conferencing system 106 andthe server 108 via the networks 110. The client device 102 may comprise,for example, a personal computer, a desktop computer, a laptop computer,a mobile computing device, a portable computing device, a smart phone, acellular telephone, a landline telephone, a soft phone, a web-enabledelectronic book reader, a tablet computer, or any other computing devicecapable of communicating with the conferencing system 106 and/or theserver 108 via one or more networks 110. The client device 102 mayinclude client software (e.g., a browser, plug-in, or otherfunctionality) configured to facilitate communication with theconferencing system 106 and the server 108. It should be appreciatedthat the hardware, software, and any other performance specifications ofthe client device 102 are not critical and may be configured accordingto the particular context in which the client device 102 is to be used.

The conferencing system 106 generally comprises a communication systemfor establishing an audio conference 114 between the client devices 102.The conferencing system 106 may support audio via a voice network and/ora data network. In one of a number of possible embodiments, theconferencing system 106 may be configured to support, among otherplatforms, a Voice Over Internet Protocol (VoIP) conferencing platformsuch as described in U.S. patent application Ser. No. 11/637,291entitled “VoIP Conferencing,” filed on Dec. 12, 2006, which is herebyincorporated by reference in its entirety. It should be appreciated thatthe conferencing system 106 may support various alternative platforms,technologies, protocols, standards, features, etc. Regardless of thecommunication infrastructure, the conferencing system 106 may beconfigured to establish an audio connection with the client devices 102a-102 d, although in some embodiments the audio portion may be removed.As illustrated in FIG. 1, the conferencing system 106 may establish theaudio conference 114 by combining audio streams 122 a-122 d associatedwith the client devices 102 a-102 d, respectively.

In the embodiment of FIG. 1, the server 108 comprises a virtualconference location application 116 that generally comprises the logicor functionality for configuring and presenting, via the graphical userinterface 132, a virtual conference location 118 (or other conferenceuser interface) with the audio conference 114 to the client devices 102.One of ordinary skill in the art will appreciate that the virtualconference location application 116 (and any associated or other modulesdescribed herein) may be implemented in software, hardware, firmware, ora combination thereof. In one embodiment, the systems are implemented insoftware or firmware that is stored in a memory and that is executed bya suitable instruction execution system. In software or firmwareembodiments, the logic may be written in any suitable computer language.In hardware embodiments, the systems may be implemented with any or acombination of the following, or other, technologies, which are all wellknown in the art: a discrete logic circuit(s) having logic gates forimplementing logic functions upon data signals, an application specificintegrated circuit (ASIC) having appropriate combinational logic gates,a programmable gate array(s) (PGA), a field programmable gate array(FPGA), etc.

As mentioned above, the virtual conference location 118 comprises acomputer-simulated conference location that is presented to the clientdevices 102. The virtual conference location 118 may be presented to theparticipants 104 a-104 d via a graphical user interface 132. The virtualconference location 118 may store in an associated memory various formsof data for managing and presenting the computer-simulated conferencelocations. In the embodiment illustrated in FIG. 1, the virtualconference location 118 comprises graphical representations 128 of oneor more virtual location views 124. The same virtual location view 124may be provided to each of the participants 104. In some embodiments,the participants 104 may customize a virtual location view 124 or otheraspects of the conference interface, in which case the system maypresent different location views 124 across the client devices 102. Thevirtual conference location 118 may further comprise graphicalrepresentations 128 of the participants 104, as well as user-relatedinformation 130 associated with each participant 104. In this manner,the virtual conference location 118 graphically represents theparticipants on the audio conference 114 in a simulated conferencelocation via the GUI 132.

It should be appreciated that the graphical representations 128 of theparticipants 104 may comprise, for example, a 2-D graphic, a 3-Dgraphic, an avatar, an icon, an uploaded image, or any other suitablegraphics, emblems, designs or other marks (each a “graphicalrepresentation”) for uniquely or otherwise identifying the participants104. The user-related information 130 (e.g., name, address, email,telephone number, profile information, etc.) may be displayed inassociation with, or separately from, the graphical representations 128.FIG. 3 illustrates an exemplary implementation of a virtual conferencelocation 118 presented in the graphical user interface 132 as one of anumber of possible embodiments of a conference interface. In theembodiment of FIG. 3, the virtual location view 124 comprises an image302 of an office conference table with chairs and a background of a golfcourse. The participants 104 are visually represented with participantobjects (e.g., tiles 304 a and 304 b). The image 302 may generallycomprise any background or visual backdrop or functionality for thetiles 304. The graphical representation 128 in the tiles 304 a comprisesa picture or photograph of the corresponding participant 104, althoughany content, audio, video, media, or functionality may be presented. Thegraphical representation 128 in the tiles 304 b comprises an avatar-likeimage, which may be uploaded to the server 108 or selected and/orcustomized from predefined images.

FIG. 2 illustrates an embodiment of a method for providing the virtualconference location 118. At block 202, the conferencing system 106establishes the audio conference 114 between the client devices 102. Asknown in the art, the conferencing system 106 may establish a separateaudio stream 122 (FIG. 1) for each client device 102. The audio streams122 a-122 d may be combined into a single audio stream for presentationto the client devices 102 as the audio conference 114. One of ordinaryskill in the art will appreciate that audio conference 114 may beestablished in various ways depending on the particular conferencingtechnologies being employed. At block 204, the virtual conferencelocation application 116 may obtain information from the participants104 via the graphical user interface 132. The information may beobtained via the conferencing system 106 and/or the server 108. Forexample, the participants 104 may provide or select the graphicalrepresentations 128 and/or 126 and the user-related information 130, orother media. At block 206, the server 108 configures the virtualconference location 118 according to the virtual location view(s) 124.It should be appreciated that the virtual location view(s) 124 may bespecified by the participants 104 or automatically generated by theserver 108 based on, for example, known or acquired characteristics ofthe participants 104, locations of the participants 104, the identity oforganization(s) associated with the conference, planned subject matterfor the conference, or any other desirable information for manually orautomatically matching a virtual location view 124 to the conference. Insome embodiments, the virtual location view 124 may be modified orreplaced, either manually or automatically, during the conference byparticipants 104 or the server 108. At block 208, the virtual conferencelocation 118 may be populated with the participants 104, for example, bygraphically representing the participants 104 in the participant objects(e.g., tiles 304) according to the graphical representations 128 and/orthe user-related information 130. The graphical representations 128 maybe logically associated with a corresponding audio stream 122 tovisually distinguish a participant 104 while he/she is talking. Asillustrated in FIG. 3, the graphical representations 128 may include amicrophone image that is visually altered when a participant 104 istalking. At block 210, the virtual conference location 118 and the audioconference 114 are provided to the client devices 102.

As further illustrated in the embodiment of FIG. 3, the conferenceinterface may further comprise various user interface control(s) forenabling a participant to access any of the following, or other,features: a drop down menu for selecting and/or changing the virtualconference location 118, view, etc.; an invite control for invitingadditional participants 104 to the audio conference 114; a lock roomcontrol for locking the current conference; an audio control formanaging aspects of the audio conference 114 (e.g., recording the audioconference 114); a volume control; a mute/unmute control; and an accountcontrol for accessing and managing the participant's account with theconferencing system 106.

FIG. 4 is a block diagram illustrating the general structure andarchitecture of an embodiment of the server 108 for supporting thevirtual conference location application 116 (or other conferenceinterface(s) or application(s) presented to or residing at the clientdevice 102 or server(s) 108) and associated features, functionality,etc. The server 108 may comprise one or more processors 402, a networkinterface 406, and memory 404 in communication via, for example, a localinterface 405. The network interface 406 is configured to communicatewith the conferencing system 106 and other computer systems or servers(e.g., server(s) hosting or otherwise providing map sites 409, socialnetworking sites 415, search engines 418, etc.) via the network(s) 110.The server 108 and the virtual conference location application 116 maysupport various services, features, applications, etc. that may beimplemented via computer programs stored in memory 404 and executed viaprocessors 402. In the embodiment illustrated in FIG. 4, memory 404includes virtual conference location application 116 and variousadditional modules for implementing associated features, includinglocation-based services module(s) 408, conference alert module(s) 404,social network integration module(s) 414, in-conference participantidentification module(s) 406, participant configuration module(s) 412,conferencing application(s) 410, automated location view configurationmodule(s) 424, integrated speech-to-text/search module(s) 422, and aconference app store functionality 420.

As described below in more detail with reference to FIGS. 50-64,conference alert module(s) 404 support a conference alert ornotification feature, which may be provided to client devices 102. Analert application (or other software) residing on a client device 102may be configured to notify the host 104 d that a conference (e.g.,audio conference 114, an online conference, a virtual conferencelocation 118, or other conference interface) has started and manages whohas joined by showing the name and number of participants 104 via, forexample, a push from the application. As participants join, thenotification may maintain a count of the number of participants 104. Itmay also allow the host 104 d to quickly enter the conference from theapplication, modify settings prior to an audio conference 114 starting,and provide easy access to account numbers. The application may display,for example, an icon or other user interface control or feature in asystem application tray of the client device 102, which exposes a menuor other functionality that enables users to modify certain settings,configurations, options, etc.

While the conference alert application is running, it communicates withthe conferencing infrastructure using, for example, a conferencing API112 (FIG. 4). The communications may comprise, for example, statuschecks of the user's conferencing bridges or locations to determine ifthere are any active participants 104. In the event that someone hasentered the user's location or joined one of their bridges via a phone,this activity may be transmitted to the alert application as a statusupdate. The update may include other information about the newly joinedparticipant 104 such as the incoming phone number, email address, name,or other identifiable details (e.g., user-related information130—FIG. 1) that may determined using, for example a caller ID database.

The application alerts the user by displaying a message on a display ofthe client device 102. The message may appear for a pre-determinedamount of time, which may be configurable in the application's settings.The content of the message may further include the details transmittedin the status update mentioned above. The message display may alsoprovide a mechanism for the user to acknowledge the message by eithercancelling or joining a location. If the user chooses to cancel aparticular message, subsequent messages will appear as new members joina location or audio bridge, with a running tally indicating the totalnumber of participants. If the user chooses to join their own location,the alerts will cease until the event has ended.

The in-conference participant identification module(s) 406 generallysupport various techniques for developing and operating a database(e.g., participant ID database 2018—FIG. 20) for identifyingparticipants in an audio conference 114. The conferencing system 106and/or servers 108 may employ caller identification (ID) databases tocapture information about who has dialed into, or otherwise accessed,the audio conference 114. For callers who dial in without joining via aweb presence, the system can capture the dial-in number (ANI). There arenumerous databases that store information such as name, location, etc.about that ANI. In order to better identify the caller in the audioconference 114, data may be pulled from various databases and madevisible in the virtual conference location 118. Once obtained, that datamay be stored to be used when that caller dials-in again. In thismanner, the virtual conference location application 116 may create andmanage a proprietary caller ID database 2018 (FIG. 20) for participants104, which may provide more information about them.

As illustrated in the embodiment of FIG. 20, the virtual conferencelocation application 116 may obtain information about participants 104by sending a request 2002 to the client device(s) 102 or otherwiseenabling the participants 104 to submit information 2004 (either aboutthemselves or other participants 104) to the virtual conference locationapplication 116. For example, the GUI 132 (FIG. 1) may include variousUI mechanisms for enabling the user to provide the information 2004.During the audio conference 114, a participant 104 may recognize anunidentified participant's voice and provide appropriate contactinformation, which may then be stored in the database 2018 via interface2014. Participants 104 may also specify additional information aboutthemselves by, for example, supplementing user info 130 (FIG. 1) orproviding new information. This information may be specified manually orthe participants 104 may authorize the server 108 to access userinformation stored in remote servers. For example, a participant 104 mayauthorize the server 108 to access data stored on a social networkingsite 415 (FIG. 4), or the information may automatically be obtained via,for example, search engine(s) 419 based on the currently-available userinfo 130. As illustrated in FIG. 20, user information may be obtainedfrom caller ID databases 2016 (or other server(s)) via requests 2006 andresponses 2008 between the server 108 and the databases 2016. Theinformation obtained from the databases 2016 or servers may be stored inthe participant identification database 2018 (via interface 2012).

FIG. 37 illustrates an embodiment of a method 3700 for obtainingparticipant information in an audio conference 114 via a conferenceinterface. At block 3702, a participant 104 requests to join an audioconference 114. The request may originate from the client device 102 andbe sent to the conferencing system 106 via, for example, a voicenetwork, a data network, any combination thereof, or any other network.In this regard, it should be appreciated that, in some embodiments, theparticipant 104 may be requesting to join the audio conference 114 via avoice call originating from a client device having a telephone number.The voice call may be carried over a mobile telephone system, the PSTN,etc. The voice call may originate from the computing device 102 as anincoming voice call to the conferencing system 106 or, as describedabove, the participant 104 may request an outgoing voice call to thecomputing device 102. Alternatively, the participant 104 may join theaudio conference 114 by establishing an audio session via, for instance,a VoIP session, a web-based connection, or any other data connection.

At decision block 3704, the conferencing system 106 may determinewhether the participant 104 is joining the audio conference 114 via anincoming voice call. If the participant 104 is not joining the audioconference 114 via an incoming voice call (e.g., the participant isjoining via a web presence), the system may request that the participant104 provide participant profile information (block 3706). Theparticipant profile information may comprise any desirable parametersidentifying the participant 104 or other information related to theparticipant 104 (e.g., the parameters identified in the exemplary screenshots of FIGS. 6-8). At block 3708, the conferencing system 106 receivesthe specified parameters and, at block 3710, stores them in a database(e.g., database 2018). FIG. 38 illustrates an embodiment of a datastructure 3800 for storing various participant profile parametersassociated with a particular participant 104. Each participant 104 in anaudio conference 114 may be identified with a unique participantidentifier 3802 and may include any of the following, or other,parameters; a name 3804; a title 3806; an email address 3808; a phonenumber 3810; a resident and/or home address 3812; a current location3814 (which may be obtained by GPS coordinates from the client device,from an IP address, etc.); social networking profile parameters 3816; agraphical representation 124 (FIG. 1); a virtual location view 124 (FIG.1); and conference applications 3818 that the participant 104 haspurchased, selected, or are otherwise accessible to the participantduring an audio conference 114.

At block 3712, the conferencing system 106 may present a conference userinterface to the computing device 102 associated with the participant104 (as well as the other devices/participants in the audio conference114). To identify the participant 104, the conference user interface maydisplay one or more of the specified participant profile parameters inassociation with an audio indicator 3820 (FIG. 38). The audio indicator3820 comprises a user interface control that indicates when theparticipant 104 is speaking. In this regard, each participant identifier3802 may have a corresponding audio indicator 3820. In an embodiment,the conference user interface may be configured as a virtual conferencelocation 118, as described above, although it should be appreciated thatthe term conference user interface or conference interface refers to anygraphical user interface associated with the audio conference 114, anonline conference, or any other conference, which presents information,data, multimedia, etc. and/or functionality or applications (e.g.,conferencing applications 3818) to the participants.

FIG. 40 illustrates an embodiment of a conference user interface 4000for displaying the participant profile parameters. The conference userinterface generally comprises a screen portion 4002 that displays aparticipant object 4004 for each participant 104. The objects 4004 maybe arranged in any of the ways described below in connection with FIGS.9-14. The screen portion 4002 may further comprise a virtual locationview 124. An object 4004 may comprise a graphical representation 4102,profile information 4104, an audio indicator 4106 (which corresponds tothe audio indicator identifier 3820 in FIG. 38), and a business cardcomponent 4108. The graphical representation 4102 comprises a picture,photograph, icon, avatar, etc. for identifying the correspondingparticipant 104. The graphical representation 4004 may be similar to thegraphical representation 128, and may comprise an image that is uploadedto the server 108 or selected and/or customized from predefined images.

The profile information 4104 may comprise one or more of the participantprofile parameters. The audio indicator 4106 visually identifies whenthe associated participant 104 is speaking during the audio conference114. By monitoring the audio streams 122 for certain audiocharacteristics, the conferencing system 106 may determine when aparticipant 104 is speaking. The audio stream 122 may be logicallymapped to the corresponding audio indicator 4106 according to theparticipant identifier 3802 and/or the audio indicator identifier 3820(FIG. 38). When a participant is speaking, the audio indicator 4106 maybe displayed in a first visual state (FIG. 41a ), such as, by grayingout the audio indicator 4106. When the participant 104 is speaking, theaudio indicator 4106 may be displayed in a second visual state (FIG. 41b), such as, by blacking out the audio indicator 4106. It should beappreciated that any visual and/or audio distinctions may be employed toidentify a speaking participant in the conference interface.

The business card component 4108 comprises a user interface controlthat, when selected, displays further information about the participant104. The business card component 4108 may trigger the display of anyadditional participant profile parameters. In the embodiment illustratedin FIG. 42b , the business card component 4108 “flips” the object 4004to display additional parameters 4202. As further illustrated in FIG.42b and at block 3724 (FIG. 37), the object 4004 may further comprise aparticipant profile control 4204, which comprises a user interfacecontrol for enabling the participants 104 to edit their own, or anotherparticipant's, participant profile parameters during the audioconference 114.

Referring again to FIG. 37, if the participant 104 is joining the audioconference 114 via an incoming voice call (decision block 3704), acaller ID database, resource, or service may be used to automaticallyidentify the originating telephone number (block 3714). If anoriginating telephone number is not available, the participant 104 maybe added to the audio conference 104 and displayed in the conferenceuser interface as an unidentified participant (FIG. 42a ). Where anoriginating telephone number is available, at decision block 3718, thenumber may be used as an input to a look-up table, database, service,etc. to determine additional information. In an embodiment, theoriginating telephone number may reference a stored participant profile,such as, the data structure 3800 (FIG. 38). If additional information isnot available (either in a stored participant profile or a response2008), the participant 104 may be identified in the conference userinterface based on the originating telephone number and the associatedaudio indicator 4106. Regardless the availability of participantinformation, telephone numbers, etc., at block 3724, the objects 4004may be presented with the participant profile edit control 4204.

It should be appreciated that the participant profile control 4204provides a convenient mechanism for enabling participants 104 tospecify, during the audio conference 114, additional profile informationabout themselves and/or other participants 104 via the conference userinterface. In this manner, the conferencing system 106 may develop aproprietary database (e.g., participant database 2018) for identifyingparticipants 104. FIG. 39 illustrates an embodiment of a simplifiedmethod for operating the participant profile control 4204 to develop orsupplement a participant database 2018. At block 3902, a firstparticipant 104 and a second participant 104 join an audio conference114. At block 3904, the conference user interface displays an object4004 associated with the first and second participants 104. The objects4004 may comprise no profile information (i.e., an unidentifiedparticipant) or any level of profile details, as described above.Regardless the existence of, or level of, profile information, eachobject 4004 displays a corresponding audio indicator 4106 to indicatewhen the participant 104 is speaking. Each object 4004 may furtherdisplay a corresponding participant profile control 4902 for specifyinginformation about the participant 104. The participant profile control4902 may be selected (decision block 3908) by any participant 104 in theaudio conference 114, enabling participants 104 to specify informationabout themselves or any of the other participants. This mechanism may beparticularly useful when, for example, the participant 104 is anunidentified participant, the participant 104 specified minimalinformation at log-in, or there is otherwise minimal and/or incorrectprofile information.

For example, assume that a first participant 104 is an unidentifiedparticipant. During the audio conference 114, a second participant 104may recognize the identity of the first participant 104 based on thespeaker's voice and the state of the audio indicator 4106 in the object4004. The second participant 104 may select the participant profile editcontrol 4204 in the object 4004 associated with the first participant104. In response, the conference user interface 4000 may enable thesecond participant 104 to specify profile parameters, such as thosedescribed above. When selected, the conference user interface may promptthe participant 104 to enter known parameters. In another embodiment,the conference user interface may be configured to enable the secondparticipant 104 to specify information via, for example, a search engineresults page, a local or remote contact application, a social networkingsystem, or any other source of profile information. At block 3910, thespecified profile parameters may be linked to the participant identifier3802 (FIG. 38). At block 3912, the conferencing system 106 receives thespecified profile parameters and, at block 3914, stores the parametersin the participant database 2018, according to the participantidentifier 3802. At block 3916, the specified parameters may be added orupdated to the participant object 4004 displayed in the conference userinterface.

Referring again to FIG. 4 and the various modules located in the servermemory 404, the location-based services module(s) 408 comprise the logicand/or functionality for supporting various location-based servicesprovided by the conferencing system 106. As illustrated in theembodiment of FIG. 19, the location-based module(s) 408 may receivelocation information from the client devices 102 (arrow 1902). It shouldbe appreciated that the location information may be obtained in variousways. As described below in more detail, when a participant 104 joins anaudio conference 114, an online conference, or otherwise accesses theconferencing system 106, the location information may be captured fromGPS information, caller ID, IP address, sign-in profiles, etc.

The client device 102 may include a GPS transceiver that acquires GPSsignals. When the client device 102 accesses the conferencing system106, the GPS coordinates may be passed to the location-based module(s)408. The conferencing system 106 may also obtain caller ID informationin the manner described herein. The caller ID information may beautomatically obtained by the conferencing system 106 when theparticipant 104 joins an audio conference 114. The conferencing system106 may perform various look-ups to determine the location associatedwith the telephone number. The conferencing system 106 may translate thearea code into a corresponding geographic area. In other embodiments,the conferencing system 106 may use the telephone numbers as an input toa look-up table, web service query, etc. to determine if there is anassociated location. The location may be a stored current locationassociated with a participant identifier (e.g., current location3814—FIG. 38). The stored current location may be a previously storedlocation specified by a user or acquired as described herein. Theconferencing system 106 may also query the client device 102 for (orotherwise obtain) an IP address of the client, which may be used todetermine the current location of the device.

In additional embodiments, the location information may be obtained fromthe participant's social networking data via a request 1904 and response1906 to a social networking system 3102 (FIG. 31). For example, asdescribed below, the participant may be a member of the socialnetworking system 3102 and provide location information to acommunication channel 3202 (FIG. 32). This information may beautomatically acquired by the social networking system 3102 from theclient device 102, or specified by the user. Regardless of the manner inwhich the location information is acquired by the social networkingsystem 3102, it should be appreciated that the conferencing system 106may obtain this information via the API 3108 and associated socialnetworking integration module(s) 414 (FIG. 4), as described below.

As illustrated in FIG. 64, the conferencing system 106 may implementvarious software mechanisms to obtain the location information from theclient device 102. In the embodiment of FIG. 64, the conferencing system106 comprises a Participant Manager Service 6402, a Location Service6404, and a Caller ID Service 6406. In operation, the computing device102 may access the conferencing system 106 by visiting a particular website. The Participant Manager Service 6402 may send agetClientIPAddress( ) message 6410 to the computing device 102. Inresponse, the client device 102 may send a ClientIP response 6412containing an IP address associated with the device. It should beappreciated that the IP address may be associated with the client device102 or other communication devices associated with the client device102. The Participant Manager Service 6402 may send a getLocationbyIP( )request 6414 to the Location Service 6404, which returns a response 6416to the client device 102. The response 6416 may specify locationaccording to, for example, latitude and longitude, or any other means.

In another embodiment, the client device 102 may access the conferencingsystem 106 and send a Login Request 6418 to the Participant ManagerService 6402. The Participant Manager Service 6402 may authenticate theparticipant 104. If the login is successful, the Participant ManagerService 6402 may send a getClientPhoneNumber( ) request 6416 to theclient device 102. The participant 104 may provide the information via,for example, a conferencing user interface, such as those describedherein or others. The entered telephone number may be provided to theParticipant Manager Service 6402 as a PhoneNumber response 6422. TheParticipant Manager Service 6402 may send a getLocationbyPhoneNumber( )request 6424 to the Caller ID Service 6406, which contains the enteredphone number. The Caller ID Service 6406 may provide correspondinglocation information to the client device in a response 6426.

It should be appreciated that additional information may be requestedfrom the client device 102. For example, the Participant Manager Service6402 may send a getClientCurrentLocation( ) request 6428, and receive aCity/State response 6430 containing the entered city, state, zipcode,etc. The Participant Manger Service 6402 may send a getLocationByCity( )request 6432 (which may include any of the entered information) to theLocation Service 6404. The Location Service 6404 may providecorresponding location information to the client device in a response6434. Regardless of the manner in which the location information isobtained, the client device 102 may send a getMapParticipantLocation( )request 6436 to a map service 6408. The map service 6408 may return ashowMapWithParticipantDetails response 6438. The conferencing system 106may perform this process for each participant 104 and then present thecombined location information in a map view 1908. An exemplaryembodiment of a map view 1908 is illustrated in FIG. 18, although itshould be appreciated that the location information may be presented inthe conference interface in any manner.

Based on the location information, the conference interface maycustomize the presentation of the interface with location-basedinformation associated with one or more participants 104. For example,the conferencing system 106 may provide a unique conference interface toeach participant 104 based on the participant's corresponding location.The customization may involve providing location-based resources,services, functionality, etc. to the participant 104 (e.g., news,weather, traffic, events, etc.). Furthermore, in some embodiments, avirtual location view 124 may be selected by the conferencing system 106to match the location information obtained from the participant 104(e.g., a participant 104 in San Francisco may be presented a virtuallocation view 124 including the Golden Gate Bridge).

In further embodiments, the location information may be used to providean intelligent conference dial-out and/or dial-in feature, whichdynamically provides guidance to the participants 104 on how to join theaudio conference 114 (e.g., via a login screen 604 (FIG. 6) or setupscreens 702 (FIGS. 7 & 8)) or automatically configures an appropriatedial-out from the conferencing system 106 to the participant 104. When aparticipant 104 accesses the conferencing system 106, the locationinformation may be obtained. Based on the participant location, theconferencing system 106 may recommend a dial-in number, taking intoconsideration customer data and/or voice plans and carrier providerrates, or automatically determine a desirable dial-out number. Forexample, based on this information, the conferencing system 106 mayselect a dial-in number for a more cost-effective incoming call from theparticipant 104. Furthermore, it should be appreciated that the locationinformation may be used to present an optimal (e.g., lowest cost,highest quality) dial-in option, as well as the optimal dial-out. Theconferencing system 106 may dial-out to the participant 104 afterchecking, for example, a routing database and then initiating thedial-out from the optimal node on the network based on the acquiredlocation information.

FIG. 63 illustrates an embodiment of a method for implementing certainaspects of the location-based services module(s) 408. At block 6202, theconferencing system 106 obtains location information from a plurality ofparticipants 104. At block 6204, the conferencing system 106 associatesthe unique location information with a corresponding participantidentifier 3802 (FIG. 38). At block 6206, the conferencing system 106establishes an audio conference 114 with the plurality of participants104. At block 6208, the conferencing system 106 presents a conferenceinterface (e.g., conference interface 4100 or 4400, virtual locationview 116, etc.) to the plurality of participants 104. At block 6210, theconference interface selectively displays a map view 1902, whichidentifies a location of each of the plurality of participants 104.

FIG. 64 illustrates another embodiment of a method for implementingaspects of the location-based services module(s) 408. At block 6302, aclient device 102 accesses a conferencing system 108 to join aconference having an audio component. At block 6304, the conferencingsystem 106 obtains location information associated with the clientdevice 102. At block 6306, the conferencing system 106 determines atelephone number for enabling the participant 104 to access the audiocomponent of the conference. The telephone number is determined based onthe location information to provide the most cost-effective means ofenabling the participant 104 to access the audio conference 114. Itshould be appreciated that the telephone number may comprise a dial-innumber which is provided to the participant 104 (block 6308) and used bythe participant 104 to access the audio conference. In otherembodiments, the telephone number may comprise a dial-out number whichis used by the conferencing system 106 to initiate an outgoing call tothe participant 104. At block 6310, the client device joins the audioconference 114 via the telephone number determined by the conferencesystem.

The virtual conference location application 116 (or other conferenceinterface applications) may support a real-time speech-to-textfunctionality that may automatically convert speech from the audiostreams 122 (FIG. 1) into text. As described below in more detail, theoutput text is processed by one or more algorithms to identify keywords,topics, themes, or other subject matter being discussed during the audioconference 114. The keywords are used as input to a search engine,knowledge base, database, etc. for the purpose of identifying resourcesrelated to the keywords, which may be presented, in real-time, to theparticipants 104 during the audio conference 114 via the conferenceinterface (e.g., virtual conference location 118). In this manner, theparticipants 104 may be provided with additional materials, information,educational material, etc. (collectively referred to as “resources”)based on the subject matter being discussed during the audio conference114. It should be appreciated that the resources may be embodied in anydesirable format, including, for example, audio, video, graphics, text,or any other medium presentable via the conference interface and/or theaudio conference session.

As illustrated in the embodiment of FIG. 17, the server 108 may comprisea speech-to-text conversion engine 1704 that processes the audio streams122 from the conferencing system 106. The speech-to-text conversionengine 1704 may output the text to one or more algorithm(s) 1708 (viainterface 1706). The algorithm(s) 1708 may be configured to identify,based on the words spoken in the audio conference 114, relevantkeyword(s) or topics of interest being discussed. The identifiedkeywords or other identified terms (i.e., output of the algorithm(s)1708) may be received by a resources engine 1712 (via interface 1710).The resources engine 1712 may be configured to select additionalinformation, data, or other resources related to the identified termsand provide the information to the participants in the conferenceinterface. The resources engine 1712 may make requests 1720 to, andreceive responses 1722 from, a resources database or knowledge base1718. The resources engine 1712 may also make calls 1714 to, and receiveresponses 1716 from, a search engine via, for example, an API 421 (FIG.4).

FIG. 27 illustrates another embodiment of a computer system 2700 forimplementing real-time speech-to-text conversion in an audio conference114. The computer system 2700 comprises a conference system 106 and oneor more server(s) 108. The conference system 106 may be configured inthe manner described above, or otherwise, for establishing an audioconference 114 between a plurality of participants 104 operating clientdevices 102 via a communication network. The conferencing system 106controls an audio stream 122 for each computing device 102 in the audioconference 114. The audio streams 122 are combined by the conferencesystem 106 to comprise the audio conference 114.

The server 108 comprises one or more functional processors forimplementing aspects of the overall speech-to-text conversion process.It should be appreciated that the functional processors may beimplemented in hardware, software, firmware, or any combination thereof.The overall speech-to-text conversion process and any associatedprocesses are preferably performed in real-time during the audioconference 114. In an embodiment, the functional processors comprise apre-processing engine 2702, a speech-to-text conversion engine 1704, arelevance engine 2704, and a resource engine 1712. The pre-processingengine 2702 communicates with the conference system 106, which may beintegrated with the server(s) 108 or remotely located. Thepre-processing engine 2702 receives the audio streams 122 from theconference system 106, extracts a speech signal 2704 from each audiostream 122, and provides the speech signals 2704 to the speech-to-textconversion engine 1704. The speech-to-text conversion engine 1704receives the speech signals 2704, extracts words 2706 from the speechsignals, and provides the words 2706 to the relevance engine 2704. Itshould be appreciated that any desirable conversion algorithms, models,processes, etc. may be used to quickly and accurately extract the words2706.

The relevance engine 2704 processes the words 2706 according to, forexample, heuristic algorithms, to determine relevant keywords 2708spoken in the audio conference 114. The relevance engine 2704 providesthe relevant keywords 2708 to the resource engine 1712. It should beappreciated that the relevant keywords 2708 may represent, for example,frequently spoken words, statistically significant words, topics, etc.The keywords 2708 may comprise one or more of the words 2706 or, inalternative embodiments, may comprise related words based on the subjectmatter of the audio conference 114.

The resource engine 1712 receives the keywords 2706 and determinesresources 2714. The resources 2714 are selected with the purpose ofproviding to the participants 104 during the audio conference anydesirable information, material, data, or other subject matter relatedto the keywords 2708. As illustrated in FIG. 27 and described below inmore detail, the resources 2714 may be selected from a remote searchengine 418 and/or a local resources database 1718 by sending a query2720 and receiving a response 2722 to the query 2720.

FIG. 26 illustrates an embodiment of a method implemented by thecomputer system 2700 for providing real-time resources 2714 toparticipants 104. In general, the real-time resources 2714 areidentified based on the content being discussed in the audio conference114 and provided to the participants 104 during the audio conference 114via the conference interface. At block 2602, an audio conferencesession, such as audio conference 114, is established between aplurality of computing devices 102 via a communication network 110. Eachcomputing device 102 participating in the audio conference session hasan associated audio stream 122 that includes a speech signal for thecorresponding participant 104. During the audio conference session, theaudio streams 122 are provided to one or more server(s) 108 or, inalternative embodiments, may be established by or under the control ofthe server(s) 108. In real-time during the audio conference session, theserver(s) 108 process the audio streams 122. It should be appreciatedthat, in some embodiments, the processing may be advantageouslyperformed as fast as possible to minimize any delay in the feedback loopassociated with blocks 2604-2612, while also ensuring suitableperformance of the associated algorithm(s).

At block 2604, the audio streams 122 are received and processed by, forexample, a pre-processing engine 2702, which converts the audio streams122 into the corresponding speech signals 2704. At block 2606, words2706 are extracted from the speech signals 2704 using any suitablealgorithms for converting the speech signals 2704 into computer-readabledata identifying the words 2706. The words 2706 may be extracted in areal-time stream, in batch mode, or otherwise. At block 2608, the words2706 are analyzed, either individually or in groups, to determinerelevant keyword(s) 2708 being discussed in the audio conferencesession. The relevant keyword(s) 2708 may comprise an identification offrequently spoken word(s), determination of a particular topic, orotherwise identify meaningful subject matter being spoken in the audioconference session and/or related to one or more extracted words 2706.In this regard, it should be appreciated that, in an embodiment, akeyword 2708 may comprise an extracted word 2706 which is repeated acertain number of times, either in absolute terms or relative to aperiod of time (e.g., a word occurrence or usage density). A keyword2708 may also comprise an extracted word 2706 which appears to be ofparticular importance based on, for example, the identity of theparticipant 104 speaking the extracted word 2706, the waveformcharacteristics of the speech signal 2704, etc.

The keyword(s) 2708 may be determined using various algorithms. In theembodiment illustrated in FIG. 28, the keyword(s) 2708 are determinedbased on a relevance score that is calculated as the words 2706 areanalyzed by, for example, the relevance engine 2704. At block 2802, oneor more extracted words 2706 are identified. The extracted word(s) 2706may be identified by a word identifier stored in a database. In thisregard, it should be appreciated that the database may store a record orother data structure for maintaining data associated with a relevancescore for one or more words 2706.

FIG. 29 illustrates an exemplary data structure 2900 comprising thefollowing data fields: an extracted word 2902, a word identifier 2904,an occurrence identifier 2906, one or more timestamps 2908, a speakidentifier 2910, a counter 2912, and a real-time relevance score 2914.The extracted word 2902 identifies a particular word or combination ofwords that have been extracted from the speech signals 2704 with acorresponding identifier 2904. To keep track of occurrences or instancesof the extracted word 2902, the data structure 2900 may comprise anoccurrence identifier 2906. Each occurrence of the extracted word 2902may include a timestamp 2908 indicating a temporal location within theaudio conference 114 at which the extracted word 2902 was spoken. Forany given occurrence, a speaker identifier 2910 may identify whichparticipant 104 spoke the extracted work 2902. The speaker identifier2910 may include a weighting or other priority scheme for determiningthe relevance of the participants 104, in terms of identifyingkeyword(s) 2708. For example, a host may be given higher priority thanother participants 104. The priority scheme may incorporate one or moreroles or categories of participants. In an embodiment, the roles may bebased on, for example, an organizational hierarchy, whether aparticipant is an employee, vendor, or a “friend” on a social networkingsite. The counter 2912 may keep track of the number of occurrences ofthe extracted word 2902, either in absolute terms or relative to timebased on the timestamps 2908.

Referring again to FIG. 28, as words 2706 are extracted, at block 2804,a timestamp 2908 may be generated for each instance of the extractedword 2902 and stored in the associated record according to the wordidentifier 2904. At block 2806, the counter 2912 may be set orincremented. At block 2808, the identity of the speaker may bedetermined and stored in the database. At block 2810, a relevance scoremay be calculated, according to various desirable algorithms, based onone or more of the following, or other types of data: timestamps 2908;speaker identifiers 2910; and counter 2912. The relevance score at anypoint in the audio conference may be stored in real-time score 2914.

At decision block 2814, it may be determined whether the relevance scoreexceeds a predetermined or calculated threshold. If the threshold is notexceeded, flow returns to block 2802. If the threshold is exceeded, atblock 2816, it is determined that the extracted word 2902 is relevant,and the system attempts to locate a desirable resource related to theextracted word 2902. At block 2818, the resources 2714 are provided tothe participants, in real-time during the audio conference 114.

It should be appreciated that, in an embodiment, the resource(s) 2714may be identified by, for example, matching the extracted words 2902 topredetermined resources, according to resource identifiers 2916associated with the extracted word 2902 (FIG. 29). The resourceidentifiers 2916 may link to records in the resources database 1718. Inanother embodiment, a resource 2714 may be determined by querying theresources database 1718 or a search engine 418 (query 2720 and response2722—FIG. 27).

FIG. 30 illustrates an embodiment of a method for performing a search todetermine the resources 2714. At block 3002, the relevant keyword(s)2708 are received from, for example, the relevance engine 2704. At block3004, a resource request 2722 is generated. The resource request 2722may include the keyword(s) 2708 or other search term(s) using anydesirable searching methods, APIs, etc. At block 3006, the resourcerequest 2722 is provided to the search facility or database (e.g.,database 1718, search engine 418, etc.). At block 3008, a response 2722is received, which identifies one or more resources 2714. The response2722 may include, for example, links to the resources 2714 (e.g.,resource identifier 2916, a URL) or the actual information embodying theresources 2714. At block 3010, the resources 2714 are provided to one ormore of the computing devices 102. The resources 2714 are provided tothe participants 104 via the audio conference 114 and/or the conferenceinterface. In an embodiment, the results of the resource request 2722may be provided to the participants, thereby enabling the participants104 to select and/or navigate the results. For example, the searchengine results may be passed on, or otherwise exposed to theparticipants 104, via the graphical user interface 132. Referring againto FIG. 26, the resources 2714 are identified (block 2610) and providedto the participants 104 (block 2612) in the manner described above.

Various embodiments of the conference app store functionality 420 (FIG.4) will be described with reference to FIGS. 43-49. The conference appstore functionality 420 generally comprises an online store ormarketplace (referred to as a “conferencing application store” or“conferencing app store”) that offers various audio and/or webconferencing applications 416 or other desirable applications(collecting referred to “conferencing applications” or “conferencingapps”) to participants 104. The conferencing app store may be providedto participants 104 via a conference interface (e.g., conferencing userinterface 4400) presented to the computing devices 102 during the audioconference 114. The conferencing applications may include, for example,web-based applications, widgets, or other computer programs madeavailable to participants 104 via the conferencing system 106 and/orservers 108. The conferencing applications may be provided by a hostassociated with the conferencing system 106 or, in some cases, may alsobe provided by and/or developed by third party developers 4310. In theseembodiments, the conferencing system 106 may include an associated API(e.g., API 4302) and/or a software developer kit (SDK) for enablingdevelopers to develop various conferencing applications that may beincluded in the conferencing app store and made available to theparticipants 104.

As illustrated in FIG. 43, the conferencing application store may beintegrated with a social networking system 3102, such as those describedbelow in connection with FIGS. 31-36 or others. The social networkingsystem 3102 may include various social networking applications 3218(FIG. 32) that are provided to members 3201. In an embodiment, theconferencing system 106 may be configured to communicate with the socialnetworking system 3102 (e.g., via API 3108, API 4302, etc.), access thesocial networking applications 3218, and include access to the socialnetworking applications 3218 in the conferencing application store. Inthis manner, a member 3201 who is also a participant 104 in an audioconference 114 may conveniently access their social networkingapplications 3218 via the conferencing system 106. Similarly, the socialnetworking system 3102 may access the conferencing system 106 and makethem available to members 3102 via the social networking website 3106.

To facilitate certain aspects of the conferencing application store, theconferencing system 106 may comprise a conference application database4306, a participant database 4306, a participant application controlmodule 4304, and a conference user interface 4400. The conferenceapplication database 4306 may store information related to theconferencing applications 410, such as, for example, links to theapplication code or the application code itself. In this regard, itshould be appreciated that the conferencing system 106 need not, butmay, store the code associated with the conferencing applications. Insome embodiments, the conferencing applications may be served by, forexample, a third party system. Regardless, within the conferenceapplication database 4306, each conferencing application may beidentified by a unique application identifier.

The participant database 4306 may store information related to theparticipants 104 and their corresponding conferencing applications. Anexemplary data structure 4600 is illustrated in FIG. 46. Eachparticipant 104 in an audio conference 114 may be identified with aunique participant identifier 3802 and may include any of the following,or other, parameters; a name 3804; a title 3806; an email address 3808;a phone number 3810; a resident and/or home address 3812; a currentlocation 3814 (which may be obtained by GPS coordinates from the clientdevice, from an IP address, etc.); social networking profile parameters3816; a graphical representation 124 (FIG. 1); a virtual location view124 (FIG. 1); conference applications 3818; and an account profile 4602.The conferencing applications 3818 may be identified with acorresponding unique application identifier as described above. Theaccount profile 4602 may include account information associated with theparticipant 104, including, for example, account numbers, credit cardnumbers, etc. to facilitate online transactions that enable theparticipant 104 to purchase conferencing application.

The participant application control modules 4304 comprise the logic,functionality, etc. for performing various features associated with theconferencing application store. The participant application controlmodule(s) 4304 enable the conferencing system to manage whichconferencing applications a user has purchased or selected, and presentsthe appropriate applications via the conference interface when the userjoins an audio conference 114. In this regard, it should be appreciatedthat the conferencing system 106 may provide enterprise-levelconferencing services to corporations, organizations, governmentagencies, etc. In such embodiments, the control modules 4304 may manageaccess, permissions, etc. for enterprise employees. For example, theenterprise may specify which conferencing applications a particularemployee may access based on title, organization role, organizationallevel, employee ID, etc. This information may be stored in an enterprisedatabase and used by the control modules 4304 to select whichconferencing applications are to be made available to the employee.

FIG. 44 illustrates an embodiment of a conference user interface 4400for presenting the conferencing application store to participants 104during an audio conference 114. The conference user interface 4400generally comprises a screen portion 4002, which may display participantobjects 4004 for each participant 104 in the audio conference 114, asdescribed above. The conference user interface 4400 further comprisesconferencing app store component 4402 and my apps component 4404. Theconferencing app store component 4402 generally comprises the userinterface mechanism(s) for presenting the app store functionality. Theconferencing app store component 4402 may be accessed by theparticipants 104 in various ways, such as, for example, via a menusystem or any other user interface inputs, controls or objects. Theconferencing app store component 4402 need not be simultaneouslydisplayed with the screen portion 4002. The conferencing applicationstore may include a large number of conferencing applications organizedinto categories or otherwise organized to present a desirable browsingexperience to the participants.

As illustrated in FIG. 45, the conferencing app store component 4402 maydisplay a categories menu 4502 and a top apps menu 4504. Categories menu4502 comprises a scrollable list displaying a plurality of categories.Each category may be selected using a category object or control 4506.When selected, the control 4506 may present a further user interface forenabling the participants to browse applications in that particularcategory. The conferencing application store may provide other browsing,navigation, or other mechanisms for enabling the participants 104 toview the conferencing applications in the conference interface. In oneembodiment, a search engine may be provided via a search text boxdisplayed in the conference user interface 4400. The conferencingapplication store may also implement a recommendations feature thatautomatically displays suggested applications to participants based on,for example, current applications, usage characteristics, profileparameters, social networking profiles, etc. In further embodiments, theconferencing application store may enable the participants 104 torecommend or share conferencing applications with other participants 104and/or members 3102.

The top apps menu 4504 may display another scrollable list ofapplication objects 4508 organized based on, for example, a rankingalgorithm. Each application object 4508 is associated with a furtheruser interface screen (e.g., component 4702—FIG. 47) for displayinginformation about the corresponding conferencing application. Asillustrated in the embodiment of FIG. 47, when selected, one or more ofthe following types of information may be displayed: an applicationtitle 4704; a description 4706 of the conferencing application; a userranking 4708; one or more screen shots 4710 of the conferencingapplication; and comments 4712 provided by other participants 104.Anywhere within the conference user interface 4400, an add app object4714 (FIG. 47) may be displayed or otherwise presented. The add appobject 4714 provides a user interface control for enabling theparticipant 104 to select the corresponding conferencing application.When selected, the conferencing application may be automatically addedto the participant's profile and made available to the participant 104.Some conferencing applications may be made available for purchase fromthe host of the conferencing system 106 or the third party developers4310, while others may be free. If the conferencing application is forpurchase, the add app object 4714 may be linked to an online transactionfunctionality for enabling the participant to purchase the application.In other embodiments, purchases may be automatically processed accordingto a stored account profile 4602 (FIG. 46) and made available to theparticipant.

FIG. 48 illustrates an embodiment of a method for operating aconferencing application store in a conferencing system 106. At block4802, the participant 104 joins the audio conference 114. At block 4804,the participant application control module 4304, determines aparticipant identifier 3802 associated with the participant 104. Theparticipant identifier 3802 may be obtained in various ways. In oneembodiment, the participant 104 may provide profile information during alogin process (FIG. 6), which is used to reference a participantidentifier 3802 in the participant database 4308. It should beappreciated, however, that the participant identifier 3802 may bedetermined based on any available information, including, for example,the participant's originating telephone number, an IP address, a socialnetworking profile, or a request from the computing device 102 (e.g.,URL).

At block 4806, the participant application control module 4304determines the conferencing applications associated with the participantidentifier 3802. The participant application control module 4304 mayaccess this information from a database (e.g., conference app database4306, participant database 4308) and/or from a social networking system3102. As mentioned above, in the enterprise context, the conferencingapplications associated with an employee may be specified according topermissions, roles, etc. provided by the enterprise. In this manner, atblock 4806, the conferencing applications are determined based on theenterprise-related information.

At block 4808, the conference user interface 4400 is presented to thecomputing device 102 associated with the participant, and the associatedconferencing applications are made available for use. The conferenceuser interface 4400 may display the available conferencing applicationsin, for example, the my apps component 4404 (FIG. 44) with acorresponding application control 4406. The application control 4406 maybe selected to launch the conferencing application, configureapplication settings, share the application, or access other features.

At blocks 4810 and 4812, the participant application control module 4304may automatically launch one or more of the available conferencingapplications. Alternatively, the participant 104 may manually launch aconferencing application by selecting the corresponding applicationcontrol 4406.

FIG. 49 illustrates an embodiment of a method for providing conferencingapplications to participants 104 in an audio conference 114. At block4902, a participant joins an audio conference 114. At block 4904, aconference user interface 4400 is presented to a computing device 102associated with the participant 104. The conference user interface 4400comprises a conferencing application store component 4402 for browsingconferencing applications that are available via the conferencing system106. The conferencing application store component 4402 may display aplurality of applications objects, each object associated with one ofthe available conferencing applications.

The participant 104 may select one or more of the available conferencingapplications in the conferencing application store. At decision block4906, the participant application control module 4304 may determine thatone of the application objects has been selected by the participant 104.The selected conferencing application may be launched or made availablefor launching by the participant. In some embodiments, to access theconferencing application, the participant 104 may be required topurchase it. At block 4908, the participant application control module4304 may determine the account identifier associated with theparticipant 104 and authorize the purchase (block 4910). At block 4912,the conferencing application may be added to the participants profile.

Referring again to FIG. 4 and the software modules stored in memory 404,the participant configuration module(s) 412 generally comprise the logicor functionality for enabling participants to join the conference and/orconfigure their user-related information 130 via the conferenceinterface. FIG. 5 is a flowchart illustrating the architecture,operation, and/or functionality of an embodiment of the virtualparticipant configuration module(s) 412. At block 502, the server 108receives a request from a client device 102. The request may originatefrom, or be initiated from, for example, a link embedded in anelectronic message sent to a participant 104 by the host. By selectingthe embedded link, the client device 102 may access the server 108 andinitiate a login and/or setup procedure (FIGS. 6-8). At block 504, theserver 108 may prompt the participant 104 to select a graphical objectto visually represent the participant 104 in the conference interface.At block 506, the server 108 may prompt the participant to provideprofile or contact information (e.g., user-related information 130). Atblock 508, the server 108 may receive the user selections and/orinformation. FIG. 6 illustrates an exemplary login screen 600 forenabling the participants 104 a-104 c to join the conference. The loginscreen 600 comprises a “first name” text field, a “last name” textfield, an “email address” text field, and a “phone number” text field.The login screen 600 also enables the user to request that the server108 and/or the conferencing system 106 initiate an outgoing call to theuser to join the audio conference 114.

Various embodiments of virtual location view(s) 124 are illustrated inFIG. 7-14. FIG. 7 illustrates a participant setup screen 700 forenabling the participants 104 to configure a user profile. FIG. 8illustrates a host setup screen 800 for enabling the host 104 d toconfigure a conference and customize a profile. FIG. 9 illustrates anexemplary conference location view of the conference. FIGS. 10 & 11illustrate an exemplary tile view of the virtual conference. In theembodiments of FIGS. 10 & 11, the tiles 304 are arranged in a gridformat. The conference interface further comprises various selectableside panels. An attendees panel may display the participants 104 in alist format along with any desirable user information. A chat panel mayenable the participants 104 to chat during the audio conference 114. Amap panel may display the locations of the participants 104 in a mapview. FIG. 12 illustrates an exemplary theatre view for the conferenceinterface, which may be desirable for conferences with a relativelylarge number of participants 104. In this embodiment, participants 104defined as presenters may be displayed on a stage, and the otherparticipants 104 may be displayed in the seats of the theatre. In thetheatre view, the participants 104 may be presented in a default statewithout any contact information to reduce visual clutter, although thecontact information may be accessed (FIG. 12) by a suitable userinterface command (e.g., a mouse-over, mouse click, hot key, etc.).FIGS. 13 & 14 illustrate an alternative embodiment of a conferenceinterface in which the virtual location comprises a conference roomenvironment with the participants 104 arranged around the conferencetable.

FIG. 15 illustrates an embodiment of the automated location viewconfiguration module(s) 424. In general, the automated location viewconfiguration module(s) 424 comprise the logic of functionality forautomatically configuring the location views 124 based on, for example,the number of participants 104 that have joined the conference,characteristics of the conference, etc. At block 1502, the virtualconference location 118 is configured with a predefined first locationview 124. This may be a default location view 124 or one selected by thehost and/or the participants 104. At blocks 1504 and 1506, one or moreof the participants join the conference and are added to the firstlocation view. At block 1508, the conference interface and the audioconference 114 are simultaneously presented to the client devices 102.At decision block 1510, the configuration module(s) 424 determine thatadditional participants 104 are joining the conference. Theconfiguration module(s) 424 may be configured to determine that theexisting location view 124 is not suitable for the additionalparticipants 104. This determination may be made based on the number ofparticipants, for example, or other information related to the existingparticipants and/or the new participants. At block 1512, theconfiguration module(s) 424 select a new location view 124 andautomatically reconfigure the conference interface to accommodate theadditional participants 104.

It should be appreciated that the location views 124 may be stored in adatabase 1602 (FIG. 16), which is accessible to one or more of themodule(s) stored in memory 404. The location views database 1602 may beleveraged to provide various advertising campaigns to advertiserserver(s) 1604. For example, advertisers may desire to provide productplacement advertisements or other advertisements in the virtualconference location 118. The server 108 may manage these advertisementsvia the database 1604. One of ordinary skill in the art will appreciatethat the database 1604 may further support licensed assets that are alsoprovided in the virtual conference location 118 during the audioconference 114. For example, the virtual conference location 118 may becustomized to resemble a distinctive setting, such as, corporateboardroom, a host's office, or otherwise present licensed assets in thelocation view 1602.

The conferencing system 106 may license the assets from third partiesand offer them for purchase by participants 104 for use in a virtualconference location 118. A licensed asset may comprise a licensedlocation for the virtual conference location 118, or graphics, audio,video, items, etc. that may be licensed from third parties and presentedin a location view 1602. As an example, a licensed asset may includedisplaying a particular celebrity as a participant 104, displayingartwork (e.g., wall paintings, sculptures, etc.) in the location view1602. Although not necessary to be considered licensed assets, it shouldbe appreciated that the licensed assets may comprise any embodiment ofintellectual property rights in any medium that are capable of beingpresented in the virtual conference location 118.

The conferencing system 106 may be configured to support any desirableconferencing system, such as, for example, a teleconferencing system, aVoIP-based (Voice Over Internet Protocol) system, a web-based or onlineconferencing system, or any other suitable conferencing platform orsystem. FIGS. 21-25 illustrate several exemplary, non-limitingembodiments of VoIP conferencing systems or platforms for supporting theaudio portion of the conference, which may be integrated with theconference interface. The VoIP conferencing systems may be configured toreadily handle different protocols, load balance resources and managefail-over situations

FIG. 21 is a block diagram of an embodiment of a VoIP conferencingsystem 2100. One or more of the applications and/or servers in thefollowing description may be single, clustered or load balanced to scalethe system capacity and/or improve system reliability and/or systemresponse times. The system comprises a gateway (GW) 2102, which iscoupled to a telephone 2104, 2106 through the PSTN (Public SwitchedTelephone network) 2108. The telephones 2104, 2106 use a public switchedtelephone network format. The gateway 2102 converts the PSTN format ofthe call into a control portion, usually SIP (Session InitiationProtocol) or control portion, and a media portion, usually RTP (RealTime Protocol). The gateway 2102 connects to a proxy 2110 through anetwork 110, such as, for example, the Internet, a local area network(LAN), a wide area network (WAN), etc. or any other suitable network.The proxy 2110 passes the SIP information to a Voice Services Director(VSD) 2112. The VSD 2112 has a back-to-back user agent (UA) 2114, 2116.One user agent 2114 acts as the termination point for the original call,while the other user agent 2116 communicates with and controls mediaserver(s) 2118. The VSD 2112 also communicates with back office servers2120 using some back-office communication protocol (BOC), either throughthe B2BUA (back-to-back user agent) or through another mechanism and/orprotocol. The back office 2120 has a number of control servicesincluding an Advanced Protocol Server (APS) 2122, which routesback-office messages, a Dialog Database Server (DDS) 2124, which holdsconference information and validates user passcodes, and an ActiveConference Server (ACS) 2126, which tracks information about activeconferences. Note that the ACS 2126 assigns conferences to variousbridges and also load balances between the bridges. Once a media server2118 is designated for a particular conference, RTP media 2129 is routedfrom the gateway 2102 to the media server 2118. The media server 2118does the voice (audio, video, or real-time data) mixing. Note that eachmedia server 2118 may have a number of blades, each further having anumber of ports. As a result, a given media server 2118 may performaudio mixing for a number of conferences. The media servers 2118 areconnected to a bridge application comprising one or more conferencingbridges (i.e., bridges 2130). A bridge 2130 performs the controlfunctions for an active conference, including functions like muting,recording and conference creation and destruction. If a user is using acomputer 2132 or a VoIP hard phone as their telephone they can connectdirectly to the proxy 2110 that then routes the SIP and the RTP portionsof the call to the appropriate places. The telephone 2132 employs a VoIPconnectivity rather than PSTN.

The bridge 2130 is SIP-protocol enabled, as illustrated by referencenumeral(s) 2134. A control layer (SIPSHIM 2136) may comprise animplementation of a B2BUA, allowing the bridge application 2130 tointeract with the caller and the media servers 2118 through generichigher-level commands rather than dealing directly with SIP protocol andSIP signaling events.

When a PSTN user calls into a conference, the call is routed through agateway 2102, through the proxy 2110 and to the VSD 2112. The VSD 2112plays a greeting and asks the user for a passcode. Different passcodesmay be used to differentiate the conference leader for a givenconference, as well as to select a particular conference. Thesepasscodes are validated by the DDS 2124 at the request of the VSD 2112.Based on the DNIS, ANI, passcode, or any combination of these (customerdefining code), a specific greeting may be selected by the VSD 2112,rather than playing a generic greeting. Next, the VSD 2112 asks the ACS2126 which bridge 2130 the conference is assigned to. The VSD 2112 thentransfers the caller to the appropriate conferencing bridge, 2130 wherethe caller's media is joined to a conference.

The back-to-back user agents 2114, 2116 allow the system to handlefailures in conferencing resources. The call from the telephone 2104 isterminated at the first user agent 2114. If a media server 2118 stopsfunctioning or gives indication of a pending failure (failure mode), thesecond user agent 2116 is instructed to reroute the call to anothermedia server 2118. The back-to-back user agents 2114, 2116 also allowthe system to handle different protocols. The first user agent 2114generally receives SIP protocol information, but the second user agent2116 can use a different protocol if that is convenient. This allows thesystem 2100 to interoperate between resources that use differingprotocols.

It should be appreciated that the systems connected to the SIP/BOCchannels may be considered part of the conference control system whilethose systems connected to the RTP or media data streams can beconsidered to be part of the data portion of the conference system.

FIG. 22 is a block diagram of an embodiment of a distributed VoIPconferencing system 2200 for implementing the conferencing platform. Theconferencing system 2200 is similar to that shown in FIG. 21 except thatthis system is distributed and has multiple instances of a system likethat of FIG. 21. A number of conference centers 2202, 2204, 2206, 2208are located in different locations in a geographical area (e.g., arounda country or the world). Each conference center 2202, 2204, 2206, 2208is coupled to a network 110. One or more gateways 2210 a, b can also becoupled to the network 110, and VoIP phones or VoIP-based enterprises2212 can tie in to the system. Each conference center would typicallyhave one or more of a proxy 2214 a-d, a VSD 2216 a-d, a bridge 2218 a-dand a media server 2220 a-d. A software based distributed cache 2222 a-dor other information-sharing mechanism (such as a Back Office 2201) ismade available to all VSDs 2216 and provides shared information aboutthe ongoing conferences and the resources that are available. The caches2222 a-d shares this information through the network 110. A call mayarrive at the proxy 2214 b in LA 2204 and be routed to the VSD 2216 a inNew York 2202. The VSD 2216 a may select the media server 2220 d inTokyo 2208 and a bridge 2218 c in Atlanta 2206. This allows the proxy2214, VSD 2216 and bridge 2118 c to load balance all available resourcesacross the network 110. In addition, in a fail-over situation the VSD2216 a in New York 2202 can detect that the bridge 2218 d in Tokyo isnot responding. Under these circumstances, the VSD 2216 can redirect theconference to bridge 2218 c in Atlanta.

FIG. 23 is a block diagram of another embodiment of a suitableconference platform in which the virtual conference location application116 may be implemented. This implementation uses a distributedconference using a distributed VoIP conferencing system 2300. FIG. 23shows how distributed resources may be shared. The system 2300 comprisesa plurality of media servers 2302, 2304, and 2306, each of which mayprovide a large number of conferencing port resources. For example,assume that a conference 2308 starts on media server 2302. Five minutesinto that conference, only ten ports are left unused on media server2302 but twenty new people want to join that conference. These peoplecan be allocated to other media servers. For instance, ten ports 2310can be used in media server 2304 and ten ports 2312 can be used in mediaserver 2306. Two additional conference ports may be required from theoriginal conference and media server 2302 to link the RTP or media tothe other two media servers, which each use one media (RTP) linking portin addition to their ten callers. A single bridge 2318 may control allthree media servers 2302, 2304, and 2306 and the three conferences 2308,2310, and 2312 through SIP 2320 or another protocol, even if one or moremedia servers are located in a remote location relative to the locationof the bridge. Conference bridge applications may also be linked at ahigh level, where each bridge 2314, 2318 controls its own media serverresources, and are linked through some form of back-officecommunications (BOC), which may include SIP. Conference media (RTP)linking may be initiated from one bridge that acts as a parent, withmultiple subordinate or child conferences being instantiated on theother media servers and possibly also on other bridges.

This approach minimizes audio latency by having a common focal point forall child conferences to converge. However, this approach may use more“linking” ports on the parent conference. Hence, the initial conferencemay be deprecated to be a child conference, while the second conferenceis assigned to be the parent (or step-parent), and thus the media forall conferences is linked to the second conference as the focal point.When instantiating the second conference, sufficient ports may bereserved to allow linking further child conferences in the future.

This approach of linking conferences may also apply where large numbersof callers are located in different geographical regions, or possibly ondifferent types of networks such as a combination of standard VoIPnetwork or a proprietary network, but these need to be linked together.Rather than having all callers connect to a single location, each regionor network could connect to a regional bridge, then the bridges and themedia are linked together. This minimizes audio latency for callers inthe same region, and may also reduce media transport and/or conversioncosts. Each region or network could also use parent and childconferences as needed, and only the two parent (or step-parent)conferences in different regions or networks would have their medialinked together.

FIG. 24 illustrates an embodiment of a method 2400 for establishing acall with a participant 104 via the PSTN. A gateway 2102 receives anincoming call 2402 from the PSTN. The gateway 2102 converts the PSTNcall into a control (SIP) portion and media (RTP) portion. FIG. 24 showsthe SIP portion of the call that is coupled to the gateway 2102. The SIPportion is not shown. The RTP is also not shown in FIG. 24, as thisdiagram details the control messaging (SIP) as opposed to the media. Aproxy 2110 forwards the control portion of the incoming call 2402 to aVSD 2112. The VSD 2112 answers the call 2406, then plays one or moreprompts to the caller requesting them to enter a passcode. After thecaller enters the necessary information by, for example, DTMF, byspeaker-independent voice recognition, or by other means, the media forthe original call is put on hold 2408. Next, the VSD 2112 checks withthe back-office system to see if the passcode is valid, and if so, thecaller is transferred 2410 to a bridge 2130 as specified by theback-office system. When the caller hangs up 2412, the gateway 2102informs the bridge 2130 of this event 2412 and the call is therebyterminated at both ends.

During the call, the state of the conference and of individual users canbe controlled through DTMF by the caller, or from any other mechanismthat allows a user to access the bridge 2130 directly or indirectly,such as a web-based interface that ties to the bridge 2130 through theback office. The bridge 2130 will subsequently control the mediaserver(s) in use.

For both the VSD 2112 and the conferencing bridge 2130, when the callerpresses a digit on his phone the digit press may be passed on as in-bandtones within the RTP audio media stream, or may optionally be convertedby the gateway 2102 to a telephony event signaling protocol that iscarried inside the RTP. In either case, the digit press is detected bythe media server and reported to the VSD 2112 or bridge application. Theabove describes the basic call flow of typical conference user.

FIG. 25 shows the identical call flow from FIG. 24, but with a nativeVoIP call origination rather than PSTN. The main difference is that agateway 2102 is not used. Variations of these flows are also needed tohandle error conditions that may occur, such as a bridge failing toanswer when a caller is transferred to it. These have been omitted forclarity.

The SIP commands employed in the methods of FIGS. 24 & 25 are describedbelow, for exemplary purposes.

SIP: Session Initiation Protocol, as defined primarily by IETF StandardRFC3261. SIP is an application-layer control protocol that canestablish, modify, and terminate multimedia sessions such as Internettelephony calls.

INVITE: a SIP Request method used to set up (initiate) or modify aSIP-based communication session (referred to as a SIP “dialog”).

SDP: Session Description Protocol. An IETF protocol that defines atext-based message format for describing a multimedia session. Data suchas version number, contact information, broadcast times and audio andvideo encoding types are included in the message.

ACK: Acknowledgement. A SIP Request used within the SIP INVITEtransaction to finalize the establishment or renegotiation of a SIPsession or “dialog”.

100, 200, 202: SIP Response codes that are sent back to the originatorof a SIP request. A response code indicates a specific result for agiven request.

NOTIFY: a SIP Request method that is used to convey information to oneSIP session about the state of another SIP session or “dialog”.

REFER: a SIP Request method that is used to transfer one end of a SIPsession to a different SIP destination.

Sipfrag: SIP fragment. A fragment of a SIP message (such as a Responsecode) from another SIP session, that is sent as part of the body of aSIP NOTIFY message.

BYE: a SIP Request method that is used to terminate an existing SIPsession or “dialog”.

A conferencing system, such as those described above or otherconferencing systems, may interface with a social networking system toprovide various enhanced communication features. FIG. 31 illustrates acomputer system 3100 comprising a conferencing system 106 and a socialnetworking system 3102 that may communicate with client devices 102 viaa communication network 110. In the embodiment of FIG. 31, theconferencing system 106 is configured in the manner described above, andcomprises one or more servers 108, social networking integrationmodule(s) 414, a conference interface, and one or more datastore(s)3110. As described below in more detail, the social networkingintegration module(s) 414 enable the conferencing system 106 tocommunicate with the social networking system 3102 via, for example, anapplication programming interface (API) 3108. The conferencing system106 and/or the social networking system 3102 may access data,applications, or any other stored content or functionality associatedwith the respective systems.

It should be appreciated that the social networking integrationmodule(s) 414 may be configured to interface with any desirable socialnetworking system 3102. However, to illustrate the general principles ofthe integrated systems, various exemplary embodiments of a socialnetworking system 3102 will be described.

The social networking system 3102 generally comprises one or moreserver(s) 3104 for providing a social networking website 3106 to clientdevices 102 via, for example, a client or web browser 3110. The socialnetworking system 3102 may expose an application program interface (API)3108 to other computer systems, such as, the conferencing system 106.The API 3108 enables third party applications to access data,applications, or any other stored content or functionality provided bythe social networking system 3102 to members 3201.

The social networking system 3102 offers its members 3201 the ability tocommunicate and interact with other members 3201 of the social network.Members 3201 may join the social networking system 3102 and then addconnections to a number of other members 3201 to whom they desire to beconnected. Connections may be explicitly added by a member 3201. Forexample, the member 3201 may select a particular other member 3201 to bea friend, or the social networking system 3201 may automaticallyrecommend or create connections based on common characteristics of themembers (e.g., members who are alumni of the same educationalinstitution, organization, etc.). As used herein, the term “friend”refers to any other member to whom a member has formed a connection,association, or relationship via the social networking system 3102.Connections in social networks are usually in both directions, but neednot be, so the terms “member,” “friend,” or “follower” may depend on theframe of reference. For example, if Bob and Joe are both members andconnected to each other in the website, Bob and Joe, both members, arealso each other's friends. The connection between members 3201 may be adirect connection. However, some embodiments of a social networkingsystem 3201 may allow the connection to be indirect via one or morelevels of connections. It should be appreciated that the term frienddoes not require that the members 3201 are friends in real life. Itsimply implies a connection in the social networking system 3102.

The social networking system 3102 may be implemented in various types ofcomputer systems. The implementation of the social networking system3102 may provide mechanisms for members 3201 to communicate with eachother, form connections with each other, store information, and shareobjects of interest, among other things. The implementations describedbelow include a social networking website 3106 that interacts withmembers 3201 at client devices 102 via a communication network 110, suchas a web-based interface (e.g., via the browser 3110). However, otherimplementations are possible, such as one or more servers 3104 thatcommunicate with clients using various client and server applications(e.g., non-web-based applications). Furthermore, the social networkingsystem 3102 may not include any centralized server, but rather may beimplemented as, for example, a peer-to-peer system with peer-to-peerapplications running on the client devices 102 that allow members 3201to communicate and perform other functions. One example is apeer-to-peer network of smart phones communicating via Short MessageService (SMS) over a cellular network. It should be appreciated that theembodiments of a social networking website 3106 described below may beadapted to various other implementations of social networking systems.

FIG. 32 illustrates a social networking system 3102 implemented as asocial networking website 3106, in one embodiment. The social networkingwebsite 3106 provides various mechanisms to its members 3201 tocommunicate with each other or to obtain information that they findinteresting, such as activities that their friends are involved with,applications that their friends are installing, and comments made byfriends on activities of other friends, just to name a few examples. Themechanisms of communication between members are referred to as socialnetworking communication channels 3202. In one embodiment, acommunication channel 3202 is a computer-mediated communicationmechanism for facilitating communication between or among members 3201of the social networking website 3106 and/or the social networkingwebsite 3201 itself.

FIG. 32 illustrates an embodiment of various exemplary communicationchannels 3202, although it should be appreciated that variousmodifications, alternatives, etc. may be implemented in the socialnetworking website 3106. An invitation channel 3204 communicates one ormore invitations between users. An invitation is a message sent by amember 3201 inviting another member 3201 to do something, such as, amember 3201 inviting a friend to install an application. A notificationchannel 3210 communicates a message informing a member 3201 that someactivity involving the member 3201 has occurred on the social networkingwebsite 3106. An email channel 3206 allows members 3201 to communicateby email. A wall post channel 3212 allows members 3201 to shareinformation between friends. A wall is an application allowing members3201 to provide information to be shared between friends. A messagewritten to a member's wall is called a wall post. A member can post onhis own wall, as well as a wall of any friends. A friend of a member3201 may see what is written on his wall. A newsfeed channel 3208informs a member 3201 of activities of the member's friends. Thenewsfeed is constantly updated as the member's friends perform variousactivities, such as adding applications, commenting on photos, or makingnew friends. In an embodiment, the newsfeed may be integrated with anonline publication system, such as, for example, a blog or otherauthoring tools. A mini-feed channel 3214 provides a mini-feed listingactions taken by the member 3201. For example, the member 3201 may haveadded new friends to his social network or installed certainapplications. One or more of a member's activities may be listed in themini-feed of that member.

In addition to interactions with other members 3201, the socialnetworking website 3106 provides members 3201 with the ability to takeactions on various types of items supported by the social networkingsystem 3102. These items may include groups or social networks (a socialnetwork refers not to physical communication networks but rather tosocial networks of people) to which members 3201 may belong, events orcalendar entries in which a member 3201 might be interested,computer-based applications that a member 3201 may use via the socialnetworking website 3106, and transactions that allow members 3201 tobuy, sell, auction, rent, or exchange items via the social networkingwebsite 3106. These are just a few examples of the items upon which amember 3201 may act on the social networking website 3106, and manyothers are possible.

As illustrated in the embodiment of FIG. 32, the social networkingwebsite 3106 maintains a number of objects for the different kinds ofitems with which a member 3201 may interact on the social networkingwebsite 3106. In one embodiment, these objects include member profiles3220, group objects 3222, event objects 3216, application objects 3218(respectively, hereinafter, referred to as profiles 3220, groups 3222,events 3216, and applications 3218). In one embodiment, an object isstored by the social networking website 3106 for each instance of itsassociated item. For example, a member profile 3220 is stored for eachmember 3201 who joins the social networking website 3106, a group 3220is stored for each group defined in the social networking website 3106,and so on. The types of objects and the data stored for each isdescribed in more detail below.

The member 3201 of the social networking website 3106 may take specificactions on the social networking website 3106, where each action isassociated with one or more objects. The types of actions that a member3201 may perform in connection with an object are defined for eachobject and may depend on the type of item represented by the object. Aparticular action may be associated with multiple objects. Describedbelow are a number of examples of particular types of objects that maybe defined for the social networking website 3106, as well as a numberof actions that may be taken for each object. The objects and actionsare provided for illustration purposes only, and one or ordinary skillin the art will readily appreciate that an unlimited number ofvariations and features may be provided on the social networking website3106.

The social networking website 3106 maintains a member profile 3220 foreach member of the website 3106. Any action that a particular member3201 takes with respect to another member 3201 is associated with eachmember's profile 3220, through information maintained in a database orother data repository, such as the action log 3310 (FIG. 33). Thetracked actions may include, for example, adding a connection to theother member 3201, sending a message to the other member, reading amessage from the other member 3201, viewing content associated with theother member 3201, attending an event posted by another member 3201,among others. In addition, a number of actions described below inconnection with other objects may be directed at particular members3201, in which case these actions may be associated with those members3201, as well.

A group 3222 may be defined for a group or network of members 3201. Forexample, a member 3201 may define a group to be a fan club for aparticular band. The social networking website 3106 would maintain agroup 3222 for that fan club, which might include information about theband, media content (e.g., songs or music videos) by the band, anddiscussion boards on which members 3201 of the group may comment aboutthe band. In this regard, member actions that are possible with respectto a group 3222 may include joining the group, viewing the content,listening to songs, watching videos, and posting a message on thediscussion board.

An event 3216 may be defined for a particular event, such as a birthdayparty. A member 3201 may create the event 3216 by defining informationabout the event, such as the time and place and a list of invitees.Other members 3201 may accept the invitation, comment about the event,post their own content (e.g., pictures from the event), and perform anyother actions enabled by the social networking website 3106 for theevent 3216. The creator of the event 3216, as well as the invitees forthe event, may perform various actions that are associated with thatevent 3216.

The social networking website 3106 also enables members 3201 to addapplications 3218 to their profiles. These applications provide enhancedcontent and interactivity within the social networking website 3106,which maintains an application object 3218 for each application hostedin the social networking system. The applications may be provided by thesocial networking system 3102, the conferencing system 106, and/or bythird party developers. The social networking system 3102 and theconferencing system 106 may share applications between the respectivecomputer systems. The use of any functionality offered by theapplication may constitute an action by the member 3201 in connectionwith the application 3218. The actions may be passive and need notrequire active participation by a member 3201. The scope and type ofapplications provided is limited only by the imagination and creativityof the application developers. The applications are generally written asserver-side code that is run on servers of the social networking website3106, although in other embodiments an application may also useclient-side code as appropriate, or any combination thereof. When amember 3201 logs into the social networking website site 3106, thesystem determines which applications the user has installed (e.g.,registered for, purchased, etc.), and then loads and runs suchapplications in combination with the underlying functionality of thesocial networking website 3106.

When a member 3201 takes an action on the social networking website3106, the action is recorded in an action log 3312. In one embodiment,the social networking website 3106 maintains the action log 3312 as adatabase of entries. When an action is taken, the social networkingwebsite 3106 may add an entry for that action to the log 3312. Theaction loc 3312 may maintain any of the following or other types ofinformation: a timestamp of when the action occurred; an identifier forthe member 3201 who performed the action; an identifier for the member3201 to whom the action was directed; an identifier for the type ofaction performed; an identifier for an object acted on by the action(e.g., an application); and content associated with the action. Itshould be appreciated that many types of actions that are possible inthe social networking website 3106 need not require all of thisinformation.

The social networking website 3106 generally comprises a computingsystem that allows members 3201 to communicate or otherwise interactwith each other and access content and/or functionality as describedherein. The social networking website 3106 stores member profiles 3220in, for example, a member profile store 3302. A member profile 3220 maydescribe the member, including biographic, demographic, and other typesof descriptive information, such as work experience, educationalhistory, hobbies or preferences, location, and the like. The socialnetworking website 3106 further stores data describing one or morerelationships between different members 3201. The relationshipinformation may indicate members 3201 who have similar or common workexperience, group memberships, hobbies, or educational history. Thesocial networking website 3106 may include member-defined relationshipsbetween different members 3201, allowing members 3201 to specify theirrelationships with other members 3201. For example, member-definedrelationships may allow members 3201 to generate relationships withother members 3201 that parallel real-life relationships, such asfriends, co-workers, partners, and so forth. Members 3201 may selectfrom predefined types of relationships, or define their own relationshiptypes as needed.

To further illustrate the manner in which the conferencing system 106may share data and/or applications with a social networking system, FIG.33 shows a block diagram of the social networking website 3106. In thisembodiment, the social networking website 3106 includes a web server3104, an action logger 3316, an action log 3312, a member profile store3302, an application data store 3306, a group store 3310, and an eventstore. In other embodiments, the social networking website 3106 mayinclude additional, fewer, or different modules for variousapplications. Conventional components such as network interfaces,security mechanisms, load balancers, failover servers, management andnetwork operations consoles, and the like are not shown so as to notobscure the details of the system.

The web server(s) 3104 link the social networking website 3106 via thenetwork 110 to the client devices 102. The web server 3104 serves webpages, as well as other web-related content, such as, for example, Java,Flash, XML, and so forth. The web server 3104 may include a mail serveror other messaging functionality for receiving and routing messagesbetween the social networking website 3106, the client devices 102, andthe conferencing system 106. The messages can be instant messages,queued messages (e.g., email), text and SMS messages, or any othersuitable messaging technique, using any suitable protocol(s).

The action logger 3316 is capable of receiving communications from theweb server 3104 about member actions on and/or off the social networkingwebsite 3106. The action logger 3316 populates the action log 3312 withinformation about member actions to track them.

As discussed above, the social networking website 3106 maintains dataabout a number of different types of objects with which a member mayinteract on the social networking website 3106. In this regard, each ofthe member profile store 3302, application data store 3306, the groupstore 3310, and the event store 3308 stores instances of thecorresponding type of object(s) maintained by the social networkingwebsite 3106. Each object type has information fields that are suitablefor storing information appropriate to the type of object. For example,the event store 3308 may contain data structures that include the timeand location for an event, whereas the member profile store 3302 maycontain data structures with fields suitable for describing a member'sprofile 3220. When a new object of a particular type is created, thesocial networking website 3106 may initialize a new data structure ofthe corresponding type, assign a unique object identifier to it, andbegin to add data to the object as needed.

Having described exemplary embodiments of a social networking system3102 with which the conferencing system 106 may share data and/orfunctionality, the operation of additional embodiments of the socialnetworking integration module(s) 414 will be described with reference toFIGS. 34-36. FIG. 34 illustrates another embodiment of a graphical userinterface 3400 for presenting the audio conference 114 and theconference interface to participants 104. The graphical user interface3400 may comprise a first portion 3402, a second portion 3404, and athird portion 3406. The conference interface may be presented in thefirst portion. The second portion 3404 and the third portion 3406 maycomprise user interface mechanisms for accessing communication featuresrelated to the social networking system 3102 via, for example, the API3108. It should be appreciated that the second portion 3404 and thethird portion 3406 may be provided in separate screens from the firstportion 3402. The graphical user interface 3400 may employ any desirablelayout and other user interface mechanisms for accessing the associatedcontent and/or functionality.

In an embodiment, the first portion 3404 may comprise an input mechanismfor capturing content, during the audio conference 114, which may beposted to one or more of the social networking communication channels3202 (FIG. 32). The input mechanism may enable the participants 104 toinput text, upload photos and/or video, send invitations, join groups,etc. The content may comprise any form of content, and may be specifiedby the participant 104 or otherwise captured by hardware and/or softwareon the client device 102.

As illustrated in FIG. 35, in operation, the conferencing system 106establishes the audio conference 114 with the participants 104 (block3502). At block 3504, the conferencing system 106 presents the graphicaluser interface 3400 to a client device 102 operated by a participant104. At any time during the audio conference 114, at block 3506, theparticipant 104 enters or specifies content to be provided to the socialnetworking system 3102. At block 3508, a request is sent to the socialnetworking system 3102. The request may originate from the client device102 (e.g., the browser 3110) or the conferencing system 106. The socialnetworking system 3102 may send a response to the originator enablingthe content to be added to the participant's profile 3220 (block 3512).It should be appreciated that the content may be provided with therequest or subsequently via additional message(s). Furthermore, therequest may include the participant's credentials (e.g., username,password, etc.) to automatically authenticate the participant 104. Inother embodiments, the participant 104 may be prompted by either theconferencing system 106 or the social networking system 3102 to enterthe authentication credentials (block 3510).

FIG. 36 illustrates another embodiment of a method for sharing contentbetween the conferencing system 106 and the social networking system3102. After establishing the audio conference 114 and presenting thegraphical user interface 3400 (blocks 3602 and 3604), the conferencingsystem 106 or the social networking system 3102 may prompt theparticipant to enter authentication credentials. The participant 104 maybe authenticated, at block 3606, for access to the social networkingfeatures. The authentication may be performed when the participant 104logs into the conferencing system 106, or the participant 104 may beprompted for the authentication credentials when the social networkingfeatures are being accessed. Furthermore, in an embodiment, theconferencing system 106 may enable participants 104 to access theconferencing system 106 by using their social networking profile 3220.In this manner, if authentication is required, there may not be a needto separately authenticate with the social networking system 3102.

If the participant 104 is properly authenticated for access to thesocial networking system 3102, at block 3608, data from the socialnetworking system 3102 (e.g., communication channels 3202) may beintegrated with the graphical user interface 3400. The data may bepresented in the second portion 3406, and may comprise any datadescribed above, or any other data, content, and/or functionalityassociated with the social networking system 3102. As mentioned above,the data may be accessed using the API 3108, in which case suitablerequests and responses may be sent (block 3608) from, and received by,either the client device 102 or the conferencing system 106. Theparticipant 104 may also access social networking applications 3218 viaa user interface control 3408. The participant 104 may select orotherwise engage the control 3408, which may trigger a menu for enablingthe participant 104 to access applications 3218 associated with theparticipant's social networking profile 3220.

Referring to FIGS. 50-61, the conferencing system 106 may support analert/notification functionality for enabling the participants 104 toreceive information about an audio conference 114 and an associatedconference without necessarily joining the audio conference 114 orviewing the conference interface. The alert/notification functionalitygenerally comprises logic for monitoring an audio conference 114 and thecontent/functionality presented in the conference interface andproviding alerts, notifications, or other messages (collectivelyreferred to as “alerts”) to the participant 104. An alert may compriseaudio, video, text, graphics, or other information embodied in anymedium and presentable via hardware and/or software components supportedby the computing device, including, a browser 3110, an operating system5004, a GUI 132, a microphone, and a display, such as, for example, atouchscreen 5004.

In the embodiment illustrated in FIG. 50, the alert/notificationfunctionality comprises a conferencing notification application 5002residing in memory 404 on a client device 102 (FIG. 4) and executed byprocessor(s) 402. It should be appreciated that the logic associatedwith the conferencing notification application 5002 may be located at,and/or controlled by, the conferencing system 106 or other computerdevices, systems, etc.

In general operation, the conferencing notification application 5002 mayprovide alerts based on various events monitored by the conferencingsystem 106. For instance, the conferencing notification application 5002may notify a host when an audio conference 114 or conference has startedand alert the host to who has joined the audio conference 114 oraccessed the conference by showing, for example, the participant name,the number of current participants, etc. The alerts may be implementedusing a push methodology by which the alerts are “pushed” from theconferencing system 106, a pull methodology by which the alerts are“pulled” from the conferencing system 106 by the computing device 102using, for example, the conferencing API 4302, or other alert protocols,services, methodologies, etc. As participants 104 join the audioconference 114 or the associated conference, the conferencing system 106maintains a counter of the number and identity of participants 104 andprovides related or other information to the host. The conferencingnotification application 5002 may also enable the host to convenientlyaccess the conference interface from within the application (e.g., via amenu, key shortcut, or other user interface control), as well as modifyconferencing, notification or account settings prior to or during avirtual conference.

The conferencing notification application 5002 may incorporate a userinterface control for enabling users to launch the application orconveniently access certain functions or features of the application(e.g., configure remote or local settings, join a virtual conference,etc.). The user interface control may be presented in various waysdepending on, for example, the configuration of the operating system5004, the GUI 132, the display type and/or size, and other hardwareand/or software characteristics.

FIG. 51 illustrates an embodiment of a user interface control 5118implemented in a desktop environment 5100 for accessing the conferencingnotification application 5002. The desktop environment 5100 comprises adesktop 5102 that may display one or more icons, folders, wallpaper,widgets, or other desktop objects associated with the system. Thedesktop objects enable the user to easily access, configure, or modifyaspects of the operating system 5004 and/or other software or featuresof the computing device 102. In the embodiment of FIG. 51, the desktop5102 may display a system application tray 5104, one or more foldericons 5108 for organizing files, and a hard drive icon 5106 foraccessing a hierarchical folder structure for accessing files stored onthe computing device 102.

The user interface control 5118 may be displayed anywhere within thedesktop 5102. In FIG. 51, the user interface control 5118 is displayedon a system application tray 5104. The system application tray 5104 maydisplay various icons (e.g., a search icon 5110, a battery level icon5112, a system time icon 5114, a volume icon 5116, or any other systemicon, application icon, or user-defined icon).

FIG. 52 illustrates another embodiment of a user interface control 5214for providing user access to certain aspects of the conferencingnotification application 5002. In this embodiment, the computing device102 comprises a mobile telephone 5200 having a touchscreen display 5004.The touchscreen display 5004 comprises a display device that can detectthe presence and location of a touch within the display area by, forexample, a finger or hand or passive objects, such as, a stylus, pen, orother object. The touchscreen display 5004 may be based on any currentor future touchscreen technology, and may employ various forms of inputgestures for performing associated functions.

The touchscreen display 5004 may comprise a resistive touchscreen panelhaving two thin, metallic, electrically conductive layers separated by anarrow gap. When an object, such as a finger, presses down on a point onthe panel's outer surface the two metallic layers become connected atthat point. The touchscreen panel then behaves as a pair of voltagedividers with connected outputs. This causes a change in the electricalcurrent which is registered as a touch event and sent to a controller(e.g., processor 402) for processing.

The touchscreen display 5004 may be implemented using surface acousticwave (SAW) technology that uses ultrasonic waves that pass over thetouchscreen panel. When the panel is touched, a portion of the wave isabsorbed. This change in the ultrasonic waves registers the position ofthe touch event and sends this information to the processor 402.

In another embodiment, the touchscreen display 5004 supports capacitivesensing via a capacitive touchscreen panel. A capacitive touchscreenpanel comprises an insulator, such as glass, coated with a transparentconductor, such as indium tin oxide. As the human body is also aconductor, touching the surface of the screen results in a distortion ofthe local electrostatic field, measurable as a change in capacitance.Different technologies may be used to determine the location of thetouch. The location may be passed to the processor 402, which maycalculate how the user's touch or gestures relate to the particularfunctions of the conferencing notification application 5002.

The touchscreen display 5004 may also support surface capacitanceimplementations, in which only one side of the insulator is coated witha conductive layer. In such implementations, a small voltage is appliedto the layer, resulting in a uniform electrostatic field. When aconductor, such as a human finger, touches the uncoated surface, acapacitor is dynamically formed. The sensor controller may determine thelocation of the touch indirectly from the change in the capacitance asmeasured from the four corners of the display area 5206.

In a further embodiment, the touchscreen display 5004 implements aprojected capacitive touch (PCT) display having an etched conductivelayer. An XY array may be formed by, for example, etching a single layerto form a grid pattern of electrodes or by etching two separateperpendicular layers of conductive material with parallel lines ortracks to form the grid. Applying voltage to the array creates a grid ofcapacitors. Bringing a finger or conductive stylus close to the surfaceof the sensor changes the local electrostatic field. The capacitancechange at every individual point on the grid may be measured toaccurately determine the touch location. The use of a grid permits ahigher resolution than resistive technology and also allows multi-touchoperation. The PCT display may allow operation without direct contact,such that the conducting layers can be coated with further protectiveinsulating layers, and operate even under screen protectors.

The touchscreen display 5004 may be configured to optically sense touchusing, for example, an array of infrared (IR) light-emitting diodes(LEDs) on two adjacent bezel edges of a display, with photosensorsplaced on the two opposite bezel edges to analyze the system anddetermine a touch event. The LED and photosensor pairs may create a gridof light beams across the display. An object (such as a finger or pen)that touches the screen interrupts the light beams, causing a measureddecrease in light at the corresponding photosensors. The measuredphotosensor outputs can be used to locate a touch-point coordinate.

Another embodiment of the touchscreen technology involves dispersivesignal technology, which uses sensors to detect the mechanical energy inthe glass that occurs due to a touch. Algorithms stored in memory 404and executed by processor 402 interpret this information and provide theactual location of the touch.

Acoustic pulse recognition may also be used to detect the touch. In thisembodiment, two piezoelectric transducers are located at some positionsof the screen to turn the mechanical energy of a touch (i.e., vibration)into an electronic signal. The screen hardware then uses an algorithm todetermine the location of the touch based on the transducer signals.

Referring again to FIG. 52, the mobile telephone 5200 includes amicrophone 5202 and various hardware keys, including, for example, ascroll button 5204 for navigating the GUI 132. The mobile telephone 5200includes a notification bar 5208 for displaying system information, suchas, signal strength icon 5210, battery level icon 5212, or any othersystem of application information. The notification bar 5208 may beexpandable based on touch input to display additional notificationicons.

Regardless of the type and configuration of the computing device 102,the conferencing notification application 5002 may be accessed byselecting the user interface control. For example, a user may select theuser interface control 5214 (FIG. 53) to display a conferencingnotification menu 5402 (FIG. 54). The conferencing notification menu5402 may comprise a display header 5404 and one or more additional userinterface controls for selecting certain configuration or other options.In the embodiment of FIG. 54, conferencing notification menu 5402displays an iMeet Now button 5406, a Manage Account button 5408, aNotification Settings button 5410, a Conference Scheduler button 5416, aHelp button 5412, and an About button 5414.

The iMeet Now button 5406 may enable the user to connect to theconferencing system 106. When the user selects the button 5406, theconferencing notification application 5002 may launch the browser 3110and enable the user to join an audio conference 114 and access theconference user interface 4400. The Manage Account button 5408 mayenable the user to configure the account profile 4602 (FIG. 46). In anembodiment, the user may configure the parameters via the conferencingnotification application 5002, and the parameters subsequently providedto the conferencing system 106 via the conferencing API 4302. Inalternative embodiments, the Manage Account button 5408 may direct theuser to a web page provided by the conferencing system 106, whichreceives the configuration parameters. The Notification Settings button5410 may operate in a similar manner to enable the user to configureparameters associated with the conferencing notification. For example,the conferencing notification parameters may specify any of thefollowing, or other, parameters: alert push enabled/disabled; alert pullenabled/disabled; alert frequency; and alert types.

In operation, the conferencing notification application 5002 maycommunicate with the conferencing system 106 using conferencing API(s)4302. The conferencing API(s) 4302 may enable the conferencingnotification application 5002 to submit requests 5516 to, and receiveresponses 5514 from, the conferencing system 106. These communicationsmay include, for example, status checks of the user's conferences todetermine if there are any active participants 104. In the event thatsomeone has entered the user's conference or joined one of their bridgesvia a phone, this activity may be transmitted to the conferencingnotification application 5002 as a status update or alert. The updatemay include other information about the newly joined participants, suchas, the participant parameters described above and illustrated in FIGS.38 and 46, information stored in participant database 4308 (FIG. 43), orother relevant information about the user, including, informationassociated with the social networking system 3102 (FIG. 31).

The alerts provided to the conferencing notification application 5002may be presented on the display. FIG. 56 illustrates an exemplarymessage or alert 5602 notifying the user of the identity of a newlyjoined participant and the current number of participants. The alert5602 may appear for a predetermined amount of time, which may beconfigurable via the Notification Settings button 5410, or the user maycancel the alert message 5602 by selecting the Done button 5610. Itshould be appreciated that the content and/or format of the alert 5602may vary depending on, for example, the events being monitored by theconferencing system 106. The alert 5602 may include a convenientmechanism for enabling the user to join the audio conference 114 and/orthe associated conference from the displayed alert 5602. In anembodiment, the conferencing notification application 5002 may promptthe user to join the audio conference 114 and/or the associatedconference. As illustrated in FIG. 56, the displayed alert 5602 mayinclude a Join button 5606. When selected (FIG. 57), the conferencingnotification application 5002 may initiate a process to enable the userto join the audio conference 114 and present a conferencing userinterface 4400 on the computing device 102. The conferencing userinterface 4400 may be configured in the manner described herein.

If the user chooses to cancel a particular message or the messageexpires without the user joining the conference, the conferencing system106 may continue to send alerts as events occur. If the user chooses tojoin the conference, the conferencing system 106 may disable alerts.

To implement the conferencing notification application 5002, theconferencing system 106 may support various web services for exchangingstructured information with the conferencing notification application5002. The web services may be implemented using any suitable protocol.In an embodiment, the web services may be implemented via the SimpleObject Access Protocol (SOAP) using Extensible Markup Language (XML) asthe messaging format. The conferencing system 106 may respond to webservice calls from the conferencing notification application 5002 byeither returning the requested information immediately or by initiatingthe request and then providing the results (later) via a polling action.

FIG. 55 illustrates various exemplary web services for implementing oneor more aspects of the conferencing notification application 5002. Theweb services may comprise any of the following, or other, web services:a subscribe/unsubscribe service 5502; a conference watch service 5504; aconferencing polling service 5506; an authentication service 5508; aconference schedule service 5510; and a join conference service 5512.Each of these web services are generally described below with referenceto exemplary request and response XML messages.

The subscribe/unsubscribe service 5502 may be implemented with aSubscribe( ) call that establishes authorization to use the resourcesprovided by the conferencing system 106. The Subscribe( ) call may bethe first call made by the conferencing notification application 5002 tothe conferencing system 106. In an embodiment, the Subscribe( ) call mayrequire an authorization response before the conferencing notificationapplication 5002 may access other services. In this regard, thesubscribe/unsubscribe service 5502 may be configured without a securitytoken in the SOAP header. The other web services may be implemented withthe security token (e.g., a session ID obtained with the Subscribe( )call).

An exemplary XML request for the Subscribe( ) call may be configured asfollows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema” xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Body> <Subscribexmlns=“http://pia.premiereglobal.com/”> <ClientID>string</ClientID><ClientPW>string</ClientPW> <WebID>string</WebID> <WebPW>string</WebPW></Subscribe> </soap:Body> </soap:Envelope>

An exemplary XML response for the Subscribe( ) call may be configured asfollows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Body><SubscribeResponse xmlns=“http://pia.premiereglobal.com/”><SubscribeResult> <ResultCode>ResultCode</ResultCode><SessionID>string</SessionID> </SubscribeResult> </SubscribeResponse></soap:Body> </soap:Envelope>

An Unsubscribe( ) call may be made to unsubscribe the user from the webservices when the conferencing notification application 5002 is closed.The call may terminate the session with the conferencing system 106.Further interactions with the conferencing system 106 may require asubsequent Subscribe( ) call to be made by the conferencing notificationapplication.

An exemplary XML request for the Unsubscribe( ) call may be configuredas follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Header><SoapSecurityHeader xmlns=“http://pia.premiereglobal.com/”><SessionID>string</SessionID> </SoapSecurityHeader> </soap:Header><soap:Body> <Unsubscribe xmlns=“http://pia.premiereglobal.com/” /></soap:Body> </soap:Envelope>

An exemplary XML response for the Unsubscribe( ) call may be configuredas follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=http://www.w3.org/2001/XMLSchema- instancexmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Body><UnsubscribeResponse xmlns=“http://pia.premiereglobal.com/”><UnsubscribeResult> <ResultCode>ResultCode</ResultCode></UnsubscribeResult> </UnsubscribeResponse> </soap:Body></soap:Envelope>

The conference watch service 5504 may invoke a SetConferenceWatch( )call that establishes a conference watch, which enables the conferencingsystem 106 to begin sending alerts to the conferencing notificationapplication 5002. After setting a conference watch, the user may receivenotifications or alerts for conference(s) associated with the user,including, for example, when a participant 104 joins or leaves aconference, when a participant speaks during an audio conference 114,when a participant posts or receives information associated with asocial networking system 3102, etc.

The conference watch service 5504 may be useful for hosts who are toobusy to join a conference, do not wish to join the conference, or areotherwise unable to join the conference but want to monitor the activityof the conference. For example, the host may be interested in joiningthe conference, for example, but only after a particular person hasjoined or some other event has occurred. The host may view the alertmessages as they are provided by the conferencing system 106 anddisplayed by the computing device 102. When the desired event hasoccurred, the host may elect to join the conference. As described below,the alerts may be retrieved from the conferencing system 106 via theconference polling service 5506.

An exemplary XML request for the SetConferenceWatch( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Header><SoapSecurityHeader xmlns=“http://pia.premiereglobal.com/”><SessionID>string</SessionID> </SoapSecurityHeader> </soap:Header><soap:Body> <SetConferenceWatch xmlns=“http://pia.premiereglobal.com/”><ConferenceID>string</ConferenceID> </SetConferenceWatch> </soap:Body></soap:Envelope>

An exemplary XML response for the SetConferenceWatch( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Body><SetConferenceWatchResponse xmlns=“http://pia.premiereglobal.com/”><SetConferenceWatchResult> <ResultCode>ResultCode</ResultCode></SetConferenceWatchResult> </SetConferenceWatchResponse> </soap:Body></soap:Envelope>

The conference watch service 5504 may also invoke aClearConferenceWatch( ) call that may be used to clear a previouslyestablished conference watch. Removing a conference watch may cause thealerts for the specified conference to be disabled. After clearing theconference watch, the user will no longer receive alerts.

An exemplary XML request for the ClearConferenceWatch( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Header><SoapSecurityHeader xmlns=“http://pia.premiereglobal.com/”><SessionID>string</SessionID> </SoapSecurityHeader> </soap:Header><soap:Body> <ClearConferenceWatchxmlns=“http://pia.premiereglobal.com/”><ConferenceID>string</ConferenceID> </ClearConferenceWatch> </soap:Body></soap:Envelope>

An exemplary XML response for the ClearConferenceWatch( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=http://www.w3.org/2001/XMLSchema- instancexmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Body><ClearConferenceWatchResponse xmlns=“http://pia.premiereglobal.com/”><ClearConferenceWatchResult> <ResultCode>ResultCode</ResultCode></ClearConferenceWatchResult> </ClearConferenceWatchResponse></soap:Body> </soap:Envelope>

The conferencing polling service 5506 may invoke a PollForMessages( )call, which is used to request events from a watched conference. Inresponse to the request, the conferencing notification application 5502will receive events associated with the watched conference.

An exemplary XML request for the PollForMessages( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Header><SoapSecurityHeader xmlns=“http://pia.premiereglobal.com/”><SessionID>string</SessionID> </SoapSecurityHeader> </soap:Header><soap:Body> <PollForMessages xmlns=“http://pia.premiereglobal.com/” /></soap:Body> </soap:Envelope>

An exemplary XML response for the PollForMessages( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”> <soap:Body><PollForMessagesResponse xmlns=“http://pia.premiereglobal.com/”><PollingRequestResult> <ResultCode>ResultCode</ResultCode></PollingRequestResult> </PollForMessagesResponse> </soap:Body></soap:Envelope>

The authentication service 5508, the conference schedule service 5510,and the join conference service 5512 may enable the conferencingnotification application 5002 to interface with a registration system.The authentication service 5508 may invoke a SecurityValidateLogOn( )call to validate a user's logon credentials. The call may return asecurity token, which may be used to create a login header. The loginheader may be sent with one or more of the other service calls. Anexemplary XML request for the SecurityValidateLogOn( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”>  <soap:Body> <SecurityValidateLogOn xmlns=“Conferencing”>   <request>  <LogOnId>string</LogOnId>   <Password>string</Password>  <WebId>string</WebId>   <WebPassword>string</WebPassword>   </request> </SecurityValidateLogOn>  </soap:Body> </soap:Envelope>

An exemplary XML response for the SecurityValidateLogOn( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”>  <soap:Body> <SecurityValidateLogOnResponse xmlns=“Conferencing”>  <SecurityValidateLogOnResult>   <Token>guid</Token>  <TokenExpirationUtc>dateTime</TokenExpirationUtc>  <FirstName>string</FirstName>   <LastName>string</LastName>  <Email>string</Email>   <ClientId>int</ClientId>  <IntlClientId>string</IntlClientId>   <ProviderId>int</ProviderId>  <ProviderName>string</ProviderName>   <CompanyId>int</CompanyId>  <IntlCompanyId>string</IntlCompanyId>  <CompanyName>string</CompanyName>  <CorporateCustomerId>int</CorporateCustomerId>  <CorporateCustomerName>string</CorporateCustomerName>  <HubId>int</HubId>   <HubName>string</HubName>  <HubGroupId>int</HubGroupId>   <HubGroupName>string</HubGroupName>  <HubUrls>    <string>string</string>    <string>string</string>  </HubUrls>   <RedFlagDate>dateTime</RedFlagDate>  <FinanceChangeDate>dateTime</FinanceChangeDate>  </SecurityValidateLogOnResult>  </SecurityValidateLogOnResponse> </soap:Body> </soap:Envelope>

The conference schedule service 5510 may invoke a FindReservation( )call that returns a list of conferences. The FindReservation( ) call maybe initiated when a user selects the Conference Schedule button 5416, asillustrated in FIG. 54. The result contains detailed information of allconferences associated with the user. The conferencing notificationapplication 5002 may present the results to the user. FIG. 61illustrates an exemplary display 6100 for presenting the results. Thedisplay 6100 comprises a list of conference entries 6102. Additionaldetails (e.g., dial-in numbers, passcodes, date, time, agenda,participants, etc.) about each conference may be accessed by selectingthe particular entry 6102. As illustrated in FIG. 61, when a user wantsto watch a conference to receive alerts about that conference, the usermay select an entry 6102 and select a watch button 6104.

An exemplary XML request for the FindReservation( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”>  <soap:Header> <HeaderToken xmlns=“Conferencing”>   <Token>string</Token> </HeaderToken>  </soap:Header>  <soap:Body>  <FindReservationxmlns=“Conferencing”>   <aFindReservationRequest TimeZone=“string” DisplayLanguage=“string”>   <SearchCriteria CompanyID=“string”ClientID=“string”   ConfID=“string” PPassCode=“string” ClientPassCode=“string” ConfName=“string”  ModeratorName=“string”StartDate=“string”  EndDate=“string” AddDeleted=“string”MaxRecords=“string”  StartRecord=“string” InterfaceID=“string” SortByModified=“string”>    <ConfTypes>    <ConfType>string</ConfType>   <ConfType>string</ConfType>    </ConfTypes>   </SearchCriteria>  </aFindReservationRequest>   <aIgnoreUserId>boolean</aIgnoreUserId> </FindReservation>  </soap:Body> </soap:Envelope>

An exemplary XML response for the FindReservation( ) call may beconfigured as follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”>  <soap:Body> <FindReservationResponse xmlns=“Conferencing”>    <FindReservationResult Count=“string”>   <Result ErrorCode=“string”ErrorText=“string” />  <Reservation Deleted=“string” DeleteDate=“string” Created=“string” Modified=“string” Attended=“string” Participants=“string”>  <ReservationDetails ConfID=“string”ConfName=“string”  PPassCode=“string” MPassCode=“string” LPassCode=“string” ClientPassCode=“string”  ClientMPassCode=“string”SecurityCode=“string”  PassCodeType=“string”>  <PhoneNumbersxsi:nil=“true” />   </ReservationDetails>  <Client ClientId=“string”ConfName=“string”  Password=“string” Email=“string” Company=“string” PONumber=“string” ModeratorName=“string”  InterfaceID=“string”SystemID=“string”  MinutesAvailable=“string” SecurityCode=“string” RSVPCustom=“string” Language=“string”  DisplayLanguage=“string”ClientNumMinLen=“string”  ClientNumMaxLen=“string”MatterNumMinLen=“string”  MatterNumMaxLen=“string” PONumMinLen=“string” PONumMaxLen=“string” />  <BridgeOptions>   <BridgeOption>string</BridgeOption>   <BridgeOption>string</BridgeOption>    <Option xsi:nil=“true” />   <Option xsi:nil=“true” />   </BridgeOptions>  <Options>    <Optionxsi:nil=“true” />    <Option xsi:nil=“true” />   </Options>  <ScheduleTimeZone=“string” TimeZoneName=“string”>    <AdHoc xsi:nil=“true” />   <AdHoc xsi:nil=“true” />    <Daily xsi:nil=“true” />    <Dailyxsi:nil=“true” />    <Weekly xsi:nil=“true” />    <Weekly xsi:nil=“true”/>    <WeekDays xsi:nil=“true” />    <WeekDays xsi:nil=“true” />   <MonthlyDesc xsi:nil=“true” />    <MonthlyDesc xsi:nil=“true” />   <MonthlyDate xsi:nil=“true” />    <MonthlyDate xsi:nil=“true” />   <Skip xsi:nil=“true” />    <Skip xsi:nil=“true” />    <NextConferencexsi:nil=“true” />    <NextConference xsi:nil=“true” />   <ConferenceTime xsi:nil=“true” />    <ConferenceTime xsi:nil=“true”/>    </Schedule>  <PhoneURL Value=“string” />    <VisionCastParticipantURL=“string”  ModeratorURL=“string” ReplayURL=“string” />  </Reservation>  <Reservation Deleted=“string” DeleteDate=“string”   Created=“string” Modified=“string” Attended=“string”   Participants=“string”>  <ReservationDetails ConfID=“string”ConfName=“string”  PPassCode=“string” MPassCode=“string” LPassCode=“string” ClientPassCode=“string”  ClientMPassCode=“string”SecurityCode=“string”  PassCodeType=“string”>    <PhoneNumbersxsi:nil=“true” />    </ReservationDetails> <Client ClientID=“string”ConfName=“string” Password=“string” Email=“string” Company=“string”PONumber=“string” ModeratorName=“string” InterfaceID=“string”SystemID=“string” MinutesAvailable=“string” SecurityCode=“string”RSVPCustom=“string” Language=“string” DisplayLanguage=“string”ClientNumMinLen=“string” ClientNumMaxLen=“string”MatterNumMinLen=“string” MatterNumMaxLen=“string” PONumMinLen=“string”PONumMaxLen=“string” />  <BridgeOptions>   <BridgeOption>string</BridgeOption>   <BridgeOption>string</BridgeOption>    <Option xsi:nil=“true” />   <Option xsi:nil=“true” />    </BridgeOptions>  <Options>    <Optionxsi:nil=“true” />    <Option xsi:nil=“true” />    </Options>  <ScheduleTimeZone=“string” TimeZoneName=“string”>    <AdHoc xsi:nil=“true” />   <AdHoc xsi:nil=“true” />    <Daily xsi:nil=“true” />    <Dailyxsi:nil=“true” />    <Weekly xsi:nil=“true” />    <Weekly xsi:nil=“true”/>    <WeekDays xsi:nil=“true” />    <WeekDays xsi:nil=“true” />   <MonthlyDesc xsi:nil=“true” />    <MonthlyDesc xsi:nil=“true” />   <MonthlyDate xsi:nil=“true” />    <MonthlyDate xsi:nil=“true” />   <Skip xsi:nil=“true” />    <Skip xsi:nil=“true” />    <NextConferencexsi:nil=“true” />    <NextConference xsi:nil=“true” />   <ConferenceTime xsi:nil=“true” />    <ConferenceTime xsi:nil=“true”/>    </Schedule>    <PhoneURL Value=“string” />    <VisionCastParticipantURL=“string”  ModeratorURL=“string” ReplayURL=“string” />  </Reservation>   </FindReservationResult>  </FindReservationResponse> </soap:Body> </soap:Envelope>

The join conference service 5512 may be invoked when, for example, theuser selects the join button 5606 (FIG. 56) or selects a conference fromthe conferencing schedule (FIG. 61). A WebHostLogin( ) call may return alocation for the virtual conference location. In an embodiment, the callmay return a redirectUrl of a given client and host, which logs theclient into a host. The conferencing notification application 5002 maysend the WebHostLogin( ) request, which contains the user's credentials,and then opens a web browser placing the user directly into theconference without the need to login again.

An exemplary XML response for the WebHostLogin( ) call may be configuredas follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”>  <soap:Header> <HeaderToken xmlns=“Conferencing”>   <Token>string</Token> </HeaderToken>  </soap:Header>  <soap:Body>  <WebHostLoginxmlns=“Conferencing”>   <request>   <ClientId>string</ClientId>  <WebHost>None or VisionCast or VisionCastDemo or  ReadyCast orReadyCastDemo or ReadyCastProtect or  AcrobatConnectPro orPgiAdobeConnect or ReadyCastMeeting  or ReadyCastEvent orConferencingHub</WebHost>   <ConfId>int</ConfId>   <DialInNumbers>   <PhoneNumber>    <Location>string</Location>   <Number>string</Number>    </PhoneNumber>    <PhoneNumber>   <Location>string</Location>    <Number>string</Number>   </PhoneNumber>   </DialInNumbers>   <Target>string</Target>  </request>  </WebHostLogin>  </soap:Body> </soap:Envelope>

An exemplary XML response for the WebHostLogin( ) call may be configuredas follows:

<?xml version=“1.0” encoding=“utf-8”?> <soap:Envelopexmlns:xsi=“http://www.w3.org/2001/XMLSchema- instance”xmlns:xsd=“http://www.w3.org/2001/XMLSchema”xmlns:soap=“http://schemas.xmlsoap.org/soap/envelope/”>  <soap:Body> <WebHostLoginResponse xmlns=“Conferencing”>   <WebHostLoginResult>  <RedirectUrl>string</RedirectUrl>   </WebHostLoginResult> </WebHostLoginResponse>  </soap:Body> </soap:Envelope>

FIG. 59 illustrates an embodiment of a method for enabling a user towatch a conference via the notification application without having tojoin the audio conference 114 or access the conference interface. Atblock 5902, the conferencing notification application 5002 is initiated.A user may manually launch the conferencing notification application5002 or the operating system 5004 may be configured to automaticallylaunch the application at startup or upon a predetermined event. Atblock 5904, the conferencing notification application 5002 mayauthenticate the user with the conferencing system 106. At block 5906,the conferencing notification application 5002 sends a request to theconferencing system 106 to watch a virtual conference. The request maycomprise information identifying the conference. At decision block 5908,the conference and/or the audio conference 114 are monitored forspecific actions or events. As events occur during the audio conference114, the conferencing notification application 5002 may receive andpresent related messages or alerts to the user (block 5910). At block5912, the conferencing notification application 5002 may prompt the userfor a selection to join the conference via the conference interface. Inan embodiment, the request to join may be presented in association withthe message or alert. If the user makes a selection to join the virtualconference (decision block 5914), the conferencing notificationapplication 5002 may further authenticate the user as a participant inthe conference, at block 5916. This authentication may substitute forthe authentication at block 5904 or provide further or separateauthentication. At block 5918, the conferencing notification application5002 enables the user to access the conference via, for example, theconference user interface 4400.

FIG. 60 illustrates another embodiment of a method for implementingcertain aspects of the conferencing notification application 5002. Theconferencing notification application 5002 is initiated, at block 6002.At block 6004, the conferencing notification application 5002 mayauthenticate the user with the conferencing system 106. At block 6006,the conferencing notification application 5002 sends a request to theconferencing system 106 for available conferences associated with theuser. At decision block 6008, the conferencing notification application5002 may receive a schedule of conferences associated with the user,which may be presented to the user (block 6010). At block 6012, theconferencing notification application 5002 may prompt the user for aselection of one of the conferences (block 6012). If the user requeststo join the selected conference (decision block 6014), the user may beauthenticated (block 6016) and then permitted to join the audioconference 114 and/or the virtual conference. As illustrated at decisionblock 5914, the user may also request to watch the conference withoutnecessarily joining the conference.

Referring to FIGS. 65-75, various embodiments of systems, methods, andcomputer programs will be described for managing users participating inan audio conference 114 via a conference interface. In this regard, FIG.65 illustrates an embodiment of a computing device 102 comprising one ormore modules stored in memory 404 and executable by processor 402(participant management module(s) 6502). As described below in moredetail, in general, the participant management module 6502 comprises thelogic and/or functionality for enabling a user of the computing device102 to add and/or remove participants in the conference via, forexample, a drag-and-drop functionality associated with the conferenceinterface. The participant management module 6502 may control theoperation of the drag-and-drop functionality in association with relatedfunctionality provided by the graphical user interface 132 and/or theconference interface provided by the conferencing system 106. The userof the computing device 102 (e.g., participant, host, etc.) mayinterface with the drag-and-drop functionality via any desirable inputmechanism. In one embodiment, the drag-and-drop functionality supports atouchscreen display 5004 (as described above or otherwise) that enablesthe user to perform the drag-and-drop functionality by touching thetouchscreen display 5004 with their fingers or other input device, suchas, a stylus. In other embodiments, the drag-and-drop functionality maybe performed with a mouse or other input device 6501 that controlsmovement of a displayed cursor associated with the graphical userinterface 132 and provides inputs for selecting displayed objects andproviding user input commands. In further embodiments, the drag-and-dropfunctionality may be performed using voice commands, keyboard shortcuts,or any other desirable input means for providing the commands to specifyobjects in the conference interface to be moved and/or the manner inwhich they should be moved.

FIG. 66 illustrates an embodiment of a conference user interface 6602for managing participants in the online conference. The conference userinterface 6602 generally comprises a screen portion 4002 and a contactslist 6604. The screen portion 4002 provides aspects of the userexperience associated with the online conference, including, displayingan object 4004 for each participant 104 in the audio conference 114. Theobjects 4004 (as well as the more general conference interface) may bearranged and configured in any of the ways described above herein.

The contacts list 6604 displays a list (or other desirable visualarrangement) of contact objects 6606. A contact object 6606 may displayinformation identifying a particular contact or group of contacts. Theidentifying information may comprise any suitable information forenabling a user of the contacts list 6604 to uniquely identify contacts.For example, in an embodiment, the contact object 6606 may display oneor more of a contact identifier or description, name, nickname, image,avatar, icon, email address, telephone number, social networkingprofile, identifier or name, etc. Regardless of information displayed bythe contact object 6606, it should be appreciated that each contactobject 6606 is logically associated with corresponding contactinformation. The contact information may comprise any data identifying acontact that may be used by the client device 102 and/or theconferencing system 106 to initiate and/or establish a connectionbetween the contact and the conferencing system 106. The contacts list6606 and any associated data, including the contact information, may bestored in memory 404 on the client device 102 or stored remotely by theconferencing system 106, the social networking system 3102, or otherwiseaccessible by the client device 102.

Referring to FIGS. 67-69, it should be appreciated that each contactobject 6606 is configured to support a drag-and-drop functionality viathe graphical user interface 132. In general, the drag-and-dropfunctionality enables a user of the computing device 102 to select acontact object 6606 in the contacts list 6604 (FIG. 67) and perform aninput gesture (FIG. 68) to instruct the contact object 6606 to be addedto the conference interface (e.g., screen portion 4002) as a participantobject 4004 (FIG. 69). The contact object 6606 may be selected invarious ways depending on, for example, the configuration of thegraphical user interface 132 and the input mechanism. In the embodimentillustrated in FIG. 67, the drag-and-drop functionality is provided viaa touchscreen display 5004. The drag-and-drop functionality may beconfigured to determine the location on the touchscreen display 5004 ofa human touch or stylus touch. The contact object 6606 may be selectedby touching the displayed region of the object. FIG. 67 illustrates thecontact object 6606 g being selected by the user touching theappropriate display region. In other embodiments, the user selection ofthe contact object 6606 may be performed by moving the location of adisplayed cursor over the displayed region and initiating a selectioncommand (e.g., by clicking a mouse, touchpad, or other input mechanism).

After the contact object 6606 is selected, the user may perform anydesirable gesture to move the selected contact object 6606 to theconference user interface (e.g., screen portion 4002). As illustrated inFIG. 68, in one embodiment, the selected contact object 6606 g may bemoved with a drag operation. The drag operation may be configured tofurther monitor the location of the input mechanism (e.g., human orstylus touch, cursor, etc) while the contact object 6606 is selected. Inthe embodiment of FIG. 68, the contact object 6606 g is moved at leastpartially within the screen portion 4002. The user may deselect thecontact object 6606 g within the screen portion 4002, which triggers anadd-participant command to invite the contact to join the audioconference 114 or automatically establish a connection with the contactusing the corresponding contact information. As illustrated in FIG. 69,after the contact is added to the conference (or perhaps before orduring the establishment process), the conference interface may beconfigured to add a new participant object 4004 that identifies theparticular contact.

It should be appreciated that the selected contact object 6606 need notbe moved within the screen portion 4002 to initiate the add participantcommand. The conference interface may include a separate screen portion(e.g., a drop target) for dropping or otherwise capturing the contactobjects 6606. The separate screen portion may be included within thescreen portion 4002 or any other location within the conferenceinterface. It should be further appreciated that the graphical userinterface 132 may support other input gestures or mouse-driven commandsfor implementing the drag-and-drop or similar functionality. Forexample, in one embodiment, a selected contact object 6606 may be“flicked” toward the screen portion 4002 (or other capture region ordrop target) using monitored location and/or acceleration parameters. Inother embodiments, the selected contact object 6606 may be added to theonline conference via a hotkey or other keyboard input or a selectablemenu. For example, when a contact object 6606 is selected, a menu may beautomatically or selectively displayed with an add participant prompt.The menu may include options for enabling the user to specify the mannerin which the contact is to be added to the conference (e.g., sending anemail invitation, initiating an outgoing call, or otherwise establishingthe connection via the contact information). In response to theselection from the user, the add participant command may be configuredwith appropriate parameters to invite the participant or establish theconnection with the conferencing system 106.

FIG. 70 illustrates the architecture, operation, and/or functionality ofan embodiment of the participant management module(s) 6502 forimplementing the above-described participant management features. Atblocks 7002 and 7004, the client device 102 displays the conferenceinterface and the contacts list 6604. At block 7006, the participantmanagement module 6502 determines that one of the contact objects 6606has been selected via the graphical user interface 132. Depending on theparticular input device and graphical user interface commands supportedby the client device 102, the selected contact object 6606 may be movedto the conference interface or other capture region (block 7008), asdescribed above. At block 7010, the participant management module 6502may be configured to monitor the location of the selected contact object6606. At block 7010, the participant management module 6502 receives theadd participant command, which may be triggered by, for example, therelease of the selected contact object 6606 in a predetermined region ofthe conference interface or, in other embodiments, via any desirableinput command (e.g., gesture, hotkey, key shortcuts, etc.). At block7012, the participant management module 6502 may determine the contactinformation associated with the selected contact object 6606. Asdescribed above, the contact information may be accessed from a localapplication or a remote service, such as the conferencing system 106 orsocial networking system 3102. At block 7012, the add participantcommand initiates the process of adding the contact to the onlineconference.

The participant management module 6502 may configure and send a requestdirectly to the contact using the contact information or forward arequest to the conferencing system 106 for processing. The request mayinitiate an email message, a social networking message, or other messagecontaining, for example, a URL directing the contact to a web pagehosted by the conferencing system 106. In the manner described above,the user may then enter the audio conference 114 (e.g., via an outgoingcall, incoming call to an audio conference 114, etc.), as well asconfigure a user profile associated with the participant object 4004. Inother embodiments, the request may automatically initiate the outgoingcall to the contact information to add the contact to the audioconference 114. It should be appreciated that, from the perspective ofthe participant management module 6502, the contact may be added in anysuitable manner to either the audio conference 114 or the onlineconference. At block 7016, regardless of the manner in which the contactparticipates in the online conference, the participant management module6502 may add the participant object 4004 to the conference interface toindicate that the contact has joined the conference.

Referring to FIGS. 71-75, in other embodiments, the participantmanagement module 6502 may be further configured to enable the user ofthe computing device 102 to remove an existing participant in the audioconference 114 via the graphical user interface 132. The participantremoval feature may be implemented using the drag-and-drop functionalityand other user interface mechanisms described above in connection withFIGS. 65-70. As illustrated in FIG. 71, the participant objects 4004displayed in the conference interface may be similarly configured asselectable objects. During an existing conference, the user of computingdevice 102 (FIG. 65) may select a participant object 4004 (FIG. 71) andperform an input gesture or other command, as described above, to movethe selected participant object 4004 from an original location in theconference interface (FIG. 72). The selected participant object 4004 maybe moved away from the conference interface (e.g., screen portion 4002)and deselected (FIG. 73), which triggers a remove participant command.The remove participant command may be initiated in other ways via thegraphical user interface 132, as described above in connection with theadd participant command. The remove participant command may initiate theremoval of the participant object 4004 from the conference interface(FIG. 73) and disconnect the participant from the audio conference 114.As illustrated in FIG. 74, the user may be prompted by a display menu7402 to confirm the removal of the participant.

FIG. 75 illustrates the architecture, operation, and/or functionality ofanother embodiment of the participant management module(s) 6502 forimplementing the participant removal feature. At block 7002, the clientdevice 102 presents the conference interface with participant objects4004 indicating who is currently participating in the conference. Atblock 7004, the participant management module 6502 determines that oneof the participant objects 4004 has been selected via the graphical userinterface 132. Depending on the particular input device and graphicaluser interface commands supported by the client device 102, the selectedparticipant object 4004 may be moved away from an initial location(block 7506). At block 7508, the participant management module 6502 maybe configured to monitor the location of the selected participant object4004. At block 7508, the participant management module 6502 receives theremove participant command, which may be triggered by, for example, therelease of the selected participant object 4004 a predetermined distancefrom the original location, at some predetermined location or captureregion, or in other embodiments via any desirable input command (e.g.,gesture, hotkey, key shortcuts, etc.). At block 7510, the participantmanagement module 6502 may determine the identity of the selectedparticipant object 4004. The participant object 4004 may be identifiedaccording to a system identifier (e.g., participant identifier 3802—FIG.38) assigned by the conferencing system 106 for monitoring theparticipant within the conference. At block 7512, the participantmanagement module 6502 initiates the removal of the participant object4004 from the conference interface and disconnects the connectionassociated with the system identifier.

Referring to FIGS. 76-95, various embodiments of systems, methods, andcomputer programs (e.g., information distribution module(s) 6504—FIG.65) will be described for distributing information between participantsin an online conference via a graphical user interface 132. As describedbelow in more detail, in general, the information distribution module(s)6504 comprise the logic and/or functionality for enabling a user of thecomputing device 102 to distribute information between participants inthe online conference by selecting and moving, via the conferenceinterface, a source information object to a drop target associated withone or more participants. The selection and movement of the informationobjects may be implemented via a drag-and-drop functionality and anysuitable input mechanisms, such as those described above or others.

The information distribution module(s) 6504 may be configured to controlthe selection and distribution of various types of information objectsto participants in the online conference. An information object refersto any user interface component, to which a drag and drop operation maybe performed, and which has an associated source information object. Theinformation object may comprise a data file or programming code or auniversal resource locator (URL) associated with a data file orprogramming code. It should be appreciated that the information sourcemay be in the form of text, audio, video, graphics, etc. or anycombination thereof. Furthermore, the information source may be storedon the computing device 102, the conferencing system 106, or any othersystem accessible by either the computing device 102 or the conferencingsystem 106.

Various information objects and methods of operation are described belowwith respect to another embodiment of a conference interface. FIGS.76-80 illustrate an embodiment in which the information source comprisesprofile information associated with a participant object 4004 displayedby the conferencing system 106, and the profile information is added asa new contact to a participant's contact list. FIGS. 81-88 illustrate anembodiment in which the information source comprises one of theparticipant's information resources, and the information source isdistributed to one or more participants in the online conference. FIGS.89-95 illustrate an embodiment in which the information source comprisesan information object introduced to the online conference via acollaboration application.

As illustrated in FIG. 76, the conference interface may be configuredwith a my contacts list 6604 comprising a plurality of contact objects6606 and a screen portion 4002 in which each participant in the onlineconference is identified with a participant object 4002. The contactslist 6606 may be provided and/or managed by the conferencing system 106,an application operated by the computing device 102, a social networkingcomputer system 3102, or other contact management application. Asdescribed above, the participant object 4002 may be associated withstored profile information identifying the participant. The profileinformation may comprise any desirable parameters, including thosedescribed above and illustrated in FIG. 38.

The profile information may be stored by the conferencing system 106 andobtained in any of the ways described above. In one embodiment, theprofile information may be provided by a participant when accessing theconferencing system 106. In other embodiments, the profile informationmay be specified by participants during an audio conference 114 via theconference interface, obtained from local or remote call identificationdatabases, or imported from other online services, such as searchengines, social networking profiles, etc.

In operation, the drag-and-drop functionality enables a user of thecomputing device 102 to select a participant object 4002 (FIG. 76) andperform an input gesture or other input command (FIG. 77) to move theparticipant object 4002 to the contacts list 6604. The participantobject 4002 may be selected in various ways depending on, for example,the configuration of the graphical user interface 132 and the inputmechanism. In the embodiment illustrated in FIG. 76, the drag-and-dropfunctionality is provided via a touchscreen display 5004.

After the participant object 4002 is selected, the user may perform anydesirable gesture to move the selected participant object 4002 to the mycontacts list 6604. As illustrated in FIG. 77, in one embodiment, theselected participant object 4002 may be moved with a drag operation. Thedrag operation may be configured to further monitor the location of theinput mechanism (e.g., human or stylus touch, cursor, etc) while theparticipant object 4002 is selected. In the embodiment of FIG. 77, theparticipant object 4002 is moved at least partially within the displayregion of the contacts list 6604. The user may deselect the participantobject 4002 within display region, which triggers an add-contact commandthat instructs the contact management application to create a newcontact containing one or more of the profile parameters. As illustratedin FIG. 78, after the new contact is added to the contacts list 6604, anew contact object 6606 h may be displayed in the contacts list 6604.

It should be appreciated that the selected participant object 4002 neednot be moved within the contacts list 6604 to initiate the add contactcommand. The conference interface may include a separate screen portionfor dropping or otherwise capturing the participant object 4002 as a newcontact. The separate screen portion may be included within the screenportion 4002 or any other location within the conference interface. Itshould be further appreciated that the graphical user interface 132 maysupport other input gestures or mouse-driven commands for implementingthe drag-and-drop or similar functionality. For example, in oneembodiment, a participant object 4002 may be “flicked” toward thecapture region or drop target using monitored location and/oracceleration parameters. In other embodiments, the participant object4002 may be added as a new contact via a hotkey or other keyboard inputor a selectable menu. For example, when a participant object 4002 isselected, a menu 7902 may be automatically or selectively displayed withan add contact prompt (FIG. 79). The menu 7902 may include options forenabling the user to specify the location of the contacts list. Forexample, the contact may be added to, for example, a local contactslist, a social network list, or to a list maintained by the conferencingsystem 106. In response to the selection from the user, the add contactcommand may be configured with appropriate parameters to communicatewith the participant contact management application specified by theuser, including, for example, automatically or selectively inviting thecontact to join the user's social networking list.

FIG. 80 illustrates the architecture, operation, and/or functionality ofan embodiment of the information distribution module(s) 6504 forimplementing the above-described add-contact features. At block 8002,the client device 102 presents the conference interface displaying aplurality of participant objects 4002 that identify the participants inthe conference. The client device 102 may also present the contacts list6604. At block 8004, the information distribution module 6504 determinesthat one of the participant objects 4002 has been selected via thegraphical user interface 132. Depending on the particular input deviceand graphical user interface commands supported by the client device102, the selected participant object 4002 may be moved to the contactslist 6604 or other capture region (block 8006). At block 8008, theinformation distribution module 6504 may be configured to monitor thelocation of the selected participant object 4002 and determine that theobject has been released at the drop target. In response to the releaseof the object, the menu 7902 (FIG. 79) may be presented to prompt theuser for a contact application (block 8010). At block 8012, theinformation distribution module 6504 receives the user selection andinitiates the add-contact command. At block 8014, the informationdistribution module 6504 may determine the profile informationassociated with the selected participant object 4002. The profileparameters may be obtained from a local application or a remote service,such as the conferencing system 106 or social networking system 3102. Atblock 8016, the add-contact command initiates the process of adding thecontact to the online conference and sends the profile information tothe selected contact application.

In another embodiment as illustrated in FIG. 81, a conference interface8100 a may be configured with a my resources list 8102 that displaysuser interface objects associated with one or more information sources.The information objects may comprise, for example, a document object8106 corresponding to a document, a video object 8108 corresponding to avideo, an audio object 8110 corresponding to an audio clip, an imageobject 8112 corresponding to an image, a contact object 8114corresponding to a contact (e.g., contact objects 6606), a messageobject 8116 corresponding to an email, text message, blog post, socialnetworking update, etc. or any other information object 8118. In oneembodiment, the my resources list 8102 comprises a file browser windowfor browsing files stored in memory 404. In this regard, the informationobjects 8118 may comprise an icon identifying one or more files orfolders. The my resources list 8102 may interface with a web servicesuch as, for example, a video, audio, or image hosting site. Theinformation objects 8118 may include selectable objects identifying theunderlying embedded code or the location of the hosted file. In furtherembodiments, the my resources list 8102 may interface with and displaymessages, videos, documents, files, etc. shared via a social networkingsystem 3102.

The conference interface 8100 a may include the screen portion 4002 thatdisplays a participant object 4002 identifying each participant in theonline conference. The conference interface 8100 a (FIGS. 81-85)corresponds to a version of the conference interface 8100 presented to afirst participant 104 a. The conference interface 8100 b (FIGS. 86 & 87)corresponds to a version of the conference interface 8100 presented to asecond participant 104 b. The screen portion 4002 is similar forversions 8100 a and 8100 b, although the my resources list 8102 may beindividually configured by each respective participant 104 to displaytheir own unique information objects 8118.

In this embodiment, the drag-and-drop functionality enables a user(e.g., the first participant 104 a) to select one of the informationobjects 8118 and distribute the associated information source to onemore of the other participants in the conference. In FIG. 82, the firstparticipant 104 a has selected a document object 8106. In the mannerdescribed above, the first participant 104 a may perform an inputgesture or other input command to move the selected document 8106 to theconference interface. The document object 8106 may be moved to aparticipant object 4004 (FIG. 83) to distribute the document to thecorresponding participant (i.e., the second participant 104 b). In otherembodiments (FIG. 84), the document object 8106 may be moved to apredetermined location or drop target within the screen portion 4002 todistribute the document to all of the participants in the onlineconference.

The document object 8106 may be selected in various ways depending on,for example, the configuration of the graphical user interface 132 andthe input mechanism. In the embodiment illustrated in FIG. 82, thedrag-and-drop functionality is provided via a touchscreen display 5004.After the document object 8106 is selected, the user may perform anydesirable gesture to move the selected document object 8106 to the droptarget. The first participant 104 a may deselect the document object8106 to trigger a distribute object command that initiates delivery ofthe information source to the selected participants. A menu 8502 (FIG.85) may be displayed to enable the first participant 104 a to select oneor more delivery parameters. An email button 8504 may be selected todeliver the document to an email address stored in the participantprofile associated with the participant object(s) 4002. A conferenceprofile button 8506 may be selected to store the information source bythe conferencing system 106. The conferencing system 106 may store theinformation source at a designated participant profile or otherwiseenable the participants 104 to access the information source (e.g.,download, select a link). The online profile button 8508 may be selectedto send the information source (or a link to the information source) tothe participant's social networking profile.

FIG. 86 illustrates the conference interface of the second participant104 b before the document object 8116 has been distributed by the firstparticipant 104 a. The second version 8100 b of the conference interface8100 may include a “Conference Inbox” which is managed by theconferencing system 106 and enables participants to conveniently shareinformation resources within the conference. Assuming that the firstparticipant 104 a selects to distribute the selected document object8106 b to the second participant 104 b via the conferencing system 106,FIG. 87 shows that the selected document object 8106 b has beendisplayed in the second participant's “Conference Inbox.” The secondparticipant 104 b may access the document by selecting the documentobject 8106 a.

FIG. 88 illustrates the architecture, operation, and/or functionality ofan embodiment of the information distribution module(s) 6504 forimplementing the above-described information distribution features. Atblock 8802, the client device 102 presents the conference interface,which displays a plurality of participant objects 4002 that identify theparticipants in the conference. At block 8804, the client device 102presents a user interface component (e.g., my resources list 8102) thatdisplays a plurality of information objects 8118. At block 8806, theinformation distribution module 6504 determines that one of theinformation objects 8118 has been selected via the graphical userinterface 132. At block 8008, the information distribution module 6504may be configured to monitor the location of the selected participantobject 4002 and determine that the object has been moved to a droptarget in the conference interface. In response to the release of theobject, a menu 8502 (FIG. 85) may be presented to prompt the user tospecify a method for delivering the information source to theparticipant(s) (block 8812). At block 8814, the information distributionmodule 6504 receives the user selection and initiates thedistribute-object command. At block 8816, the information distributionmodule 6504 may determine the profile information associated with theselected participant object 4002 and delivery method. For example, thefirst participant 104 a may select to deliver the document to the secondparticipant 104 b via email. The information distribution module 6504may access the stored profile associated with the second participant104, identify the email address, and then initiate the delivery of thedocument to the email address (block 8818).

FIGS. 89-95 illustrate another embodiment of an information distributionmethod via a conference interface 8900. In this embodiment, theconference interface includes a collaboration application 8104. Ingeneral, the collaboration application 8104 comprises a shared spacewithin the conference interface that enables the participants to shareinformation (e.g., text, audio, video, images, etc.). In one embodiment,the collaboration application 8104 may support a simple notes orchat-type application that enables each participant to insert textwithin a shared user interface. In other embodiments, the collaborationapplication 8104 may comprise a whiteboard-type functionality thatsupports a drawing function. It should be appreciated that thecollaboration application 8104 may support any desirable functionalityfor enabling the participants to share information regardless themedium. The shared information comprises, for example, text, images,video, audio, graphics, etc., or any combination thereof. Thecollaboration application 8104 may include logic for enabling theparticipant to specify the type of information being shared or, in someembodiments, the collaboration application 8104 may automaticallydetermine the type of information source. In this regard, thecollaboration application 8104 may present the shared information as aplurality of information objects 8118. The conference interface 8900 mayinclude the screen portion 4002 that displays a participant object 4002identifying each participant in the online conference, as well as a myresources list 8102 (or similar functionality).

In this embodiment, the drag-and-drop functionality enables a user toselect one of the information objects 8118 displayed in collaborationapplication 8104 and distribute the associated information source to onemore of the other participants in the conference. In FIG. 90, theparticipant 104 a has selected a video object 8106 that has been sharedby one of the participants in the conference. In the manner describedabove, the participant 104 a may perform an input gesture or other inputcommand to move the selected video 8108 to the conference interface, themy resources list, or other drop target. The video object 8108 may bemoved to a participant object 4004 (FIG. 92) to distribute the video tothe corresponding participant. In other embodiments (FIG. 93), the videoobject 8108 may be moved to a predetermined location or drop targetwithin the screen portion 4002 to distribute the video to all of theparticipants in the online conference. The video object 8108 may also bedragged and dropped to the my resources list 8102. As illustrated inFIGS. 94a & 94 b, the user may also distribute information objects 8118from the collaboration application 8104 to non-participants by droppingthe selected objects to, for example, a contact object 6606 displayed inthe contacts list 6604.

The information object 8118 may be selected in various ways dependingon, for example, the configuration of the graphical user interface 132,the input mechanism(s), and the particular functionality supported bythe collaboration application 8104. In the embodiment illustrated inFIG. 90, the drag-and-drop functionality is provided via a touchscreendisplay 5004. After the video object 8108 is selected, the user mayperform any desirable gesture to move the selected document object 8106to the drop target. The first participant 104 a may deselect the videoobject 8108 to trigger a distribute-object command that initiatesdelivery of the information source to the selected participants,contacts, etc. As described above, the user may also specify the methodfor delivering the selected information object via prompts in a menu(FIG. 85).

FIG. 95 illustrates the architecture, operation, an/or functionality ofan embodiment of the information distribution module(s) 6504 forimplementing the above-described information distribution features. Atblock 9502, the client device 102 presents the conference interface,which displays a plurality of participant objects 4002 that identify theparticipants in the conference. At block 9504, the client device 102presents a collaboration application 8104 that enables the participantsto share information resource. At block 9506, the informationdistribution module 6504 determines that one of the information objects8118 displayed in the collaboration application 8104 has been selectedvia the graphical user interface 132. The user may select one or more(or all) of the information objects 8118. At block 9508, the informationdistribution module 6504 may be configured to monitor the location ofthe selected information object 8118 and determine that the object hasbeen moved to a drop target (e.g., the conference interface, one or moreparticipant objects 4004, a contact object, the my resources list 6604,etc.). In response to the release of the object, a menu 8502 (FIG. 85)may be presented to prompt the user to specify a method for deliveringthe information source to the participant(s) (block 9512). At block9514, the information distribution module 6504 receives the userselection and initiates the distribute-object command. At block 9516,the information distribution module 6504 may determine the profileinformation associated with the selected participant object 4002 (orother drop target) and a specified delivery method (if applicable). Atblock 9518, the information distribution module 6504 distributes theinformation source according to the specified delivery method and/orprofile information.

The conferencing system 106 may also support various additionalmechanisms for transferring information to, and distributing informationfrom, the conferencing system 106. For example, in one embodiment, theconferencing system 106 may provide a customized email address that isassociated with the participant's account. When the participant 104creates an account with the conferencing system 106, the customizedemail address may be automatically established, associated with theparticipant's account, and made available for use. The participant 104may use the email account to send and receive emails via a separateclient application, a web-based interface, or via the conferenceinterface. Because the customized email address is linked to theparticipant's account, when an email to this address is received, theconferencing system 106 may automatically determine the correspondingaccount. Any file attachments, links, or other documents or informationmay be automatically or manually parsed from the email and madeavailable to the participant 104, via the conference interface, forpresentation during a conference or for distribution to otherparticipants in the manner described above. In another embodiment, theparticipant 104 may associate an existing email address with the accountinstead of using a separate customized email address.

Referring to FIGS. 96-107, various embodiments of systems, methods, andcomputer programs will be described for managing conference sessions inan online conference via a graphical user interface 132. Embodiments ofa conference session management functionality may be implemented via themodule(s) 6506 stored in memory 404 (FIG. 65). As described below inmore detail, in general, the conference session management module(s)6506 comprise the logic and/or functionality for enabling a user of thecomputing device 102 to create a breakout session of a conferencesession via the graphical user interface 132. The breakout session maybe created by selecting and moving one or more participant objects 4004to a predetermined drop target. The selection and movement of theparticipant objects 4004 may be implemented via a drag-and-dropfunctionality and any suitable input mechanisms, such as those describedabove or others.

FIG. 96 illustrates an embodiment of a conference user interface 9600for creating the breakout session. The conference user interface 9600generally comprises a screen portion 4002 displaying a participantobject 4004 for each participant 104 in a conference session provided bythe conferencing system 106. The conference session may comprise anaudio conference 114 with an associated online conference. Theconference session may be established by the conferencing system 106 inany of the ways described herein. The conference user interface 9600 mayfurther comprise a user interface component (e.g., breakout sessioncomponent 9602) for enabling a user of the client device 102 toselectively initiate the process of creating a breakout session.

During the conference session, a user of the client device 102 mayselect the breakout session component 9602, which may trigger thedisplay of a breakout session window in a screen portion 9702 (FIG. 97).Referring to FIGS. 98-101, it should be appreciated that eachparticipant object 4002 may be configured to support a drag-and-dropfunctionality via the graphical user interface 132. The drag-and-dropfunctionality (or other input gesture(s), as described herein) enablesthe user to select and move a participant object 4004 from a mainconference window in the screen portion 4002 to the breakout sessionwindow in the screen portion 9702. The drag and drop operation mayinitiate an appropriate command for instructing the conferencing system106 to add the corresponding participant to a breakout session.

The participant object 4004 may be selected in various ways dependingon, for example, the configuration of the graphical user interface 132and the input mechanism. In one embodiment, the drag-and-dropfunctionality is provided via a touchscreen display 5004. Thedrag-and-drop functionality may be configured to determine the locationon the touchscreen display 5004 of a human touch or stylus touch. Theparticipant object 4004 may be selected by touching the displayed regionof the object. FIG. 98 illustrates the participant object 4004 e beingselected by the user touching the appropriate display region. In otherembodiments, the user selection of the participant object 4004 may beperformed by moving the location of a displayed cursor over thedisplayed region and initiating a selection command (e.g., by clicking amouse, touchpad, or other input mechanism).

After the participant object 4004 is selected, the user may perform anydesirable gesture to move the selected participant object 4004 to thescreen portion 9702. As illustrated in FIG. 99, in one embodiment, theselected participant object 4004 e may be moved with a drag operation.The drag operation may be configured to further monitor the location ofthe input mechanism (e.g., human or stylus touch, cursor, etc) while theparticipant object 4004 is selected. In the embodiment of FIG. 99, theparticipant object 4004 e is moved within the breakout session window.The user may deselect the participant object 4004 e to trigger thecommand to add the corresponding participant to the breakout session.FIGS. 100 and 101 illustrate a second participant object 4004 f beingadded to the breakout session.

In an embodiment, the breakout session may be created by processing theaudio streams 122 in an audio conference 114. Consider the exampleillustrated in FIG. 102 in which participant objects 4004 e and 4004 fare moved to the breakout session window. Prior to moving theparticipant objects 4004 e and 4004 f, the conferencing system 106 hasestablished an audio conference 114 involving six participantsidentified by participant identifiers 120 a-f. Each participant has acorresponding audio stream 122 a-f, and is identified in the conferenceinterface with a corresponding participant object 4004 a-f. When theparticipant objects 4004 e and 4004 f are moved to the breakout sessionwindow, the conference session management module(s) 6506 may identifythe corresponding audio streams 122 e and 122 f with reference to theparticipant identifiers 120 e and 120 f. The conference sessionmanagement module(s) 6506 may configure and initiate appropriatecommand(s) to the conferencing system 106. In an embodiment, the commandfor adding a participant to the breakout session may specify theparticipant identifier 120 e and 120 f. The conferencing system 106 mayreceive the command(s) and identify the corresponding audio streams 122e and 122 f.

As illustrated in FIG. 105, the conferencing system 106 may establish abreakout session 12002 comprising the audio streams 122 e and 122 f. Theconferencing system 106 may remove or otherwise disable or mute theaudio streams 122 e and 122 f in the audio conference 114 associatedwith the original conference, and create a separate mix of the twostreams for the breakout session 12002. In this manner, the participantsin the conference session do not hear the audio streams 122 e and 122 f,and the participants in the breakout session do not hear the audiostreams 122 a, 122 b, 122 c, 122 d, and 112 g. It should be appreciatedthat the processing of the audio streams 122 may be implemented invarious alternative ways depending on the architecture of theconferencing system 106.

As illustrated in FIGS. 106 and 107, the breakout session 10502 may beselectively recombined or rejoined with the audio conference 114 bysimilarly processing the audio streams 122 a-f. In the embodiment ofFIG. 106, a user may recombine the breakout session 10502 with the audioconference 114 by selecting a user interface component (e.g., combinesessions component 10602). In another embodiment, the breakout sessionwindow may be configured as a draggable object, which the user mayselect and move to the main conference window (FIG. 107). Individualparticipants may be added back to the conference session by selectingand moving the participant object 4004 from the breakout session windowto the main conference window, as described above.

FIG. 103 illustrates the architecture, operation, and/or functionalityof an embodiment of the conference session management module(s) 6506 forimplementing the above-described session management features. At block10302, the client device 102 presents the conference interface, whichdisplays in a first screen portion a plurality of participant objects4004 identifying the participants in a conference session established bythe conferencing system 106. At block 10304, the conference sessionmanagement module 6506 determines that one of the participant objects4004 has been selected via the graphical user interface 132. Dependingon the particular input device and graphical user interface commandssupported by the client device 102, the selected participant object 4004may be moved to a drop target associated with a breakout session (block10306). At block 10308, the conference session management module 6506may determine a participant identifier 120 associated with theparticipant object. The conference session management module 6506 mayinstruct the conferencing system 106 to remove the participant from theconference session (block 10310) and add the participant to the breakoutsession (10312).

Referring to FIGS. 108-114, various embodiments of systems, methods, andcomputer programs will be described for authenticating participants inan online conference via a graphical user interface 132. Thefunctionality for implementing the participant authentication may beembodied in, for example, the participant authentication module(s) 6508(FIG. 65). As described below in more detail, the participantauthentication module(s) 6508 comprise the logic and/or functionalityfor authenticating a participant via a signature capture mechanismdisplayed in the conference interface. The signature capture mechanismmay comprise an area within the conference interface presented via thegraphical user interface 132. The signature capture area is configuredto electronically recognize and/or capture the location of an inputdevice via the graphical user interface 132 as the input device is movedwith respect to the screen portion. In an embodiment, a touchscreendisplay 5004 may be used to enable a user to write or trace on thescreen portion with, for example, a finger or other input device, suchas, a stylus. In other embodiments, a mouse or other input device 6501(FIG. 65) may be used to control the movement of a displayed cursorwithin the screen portion.

FIG. 108 illustrates the architecture, operation, and/or functionalityof one embodiment of the participant authentication module(s) 6508 forauthenticating a participant in a conference. The conference may beestablished by the conferencing system 106 in any of the ways describedherein. The conference may comprise an audio conference 114 and/or avideoconference with an associated conference interface presented to aclient device 102 by the conferencing system 106 via a communicationnetwork. The conferencing system 106 may call or invoke the participantauthentication process whenever it is desirable to authenticate aparticipant for any event related to the provision and/or management ofthe conference (i.e., a conference event). At block 10802, theparticipant authentication module 6508 determines or is otherwisenotified of a conference event associated with the conference for whicha participant is to be authenticated. The conference event may beassociated with a login event (FIG. 109) or, in other embodiments, maybe used to authenticate a participant prior to distributing a documentor other information source. FIG. 110 illustrates an embodiment in whicha participant 104 a selects a document object 8106 to be distributed toa participant 104 b. It may be desirable to authenticate the participant104 b prior to distributing the document, particularly if the documentis confidential or it is otherwise desirable to confirm the identify ofthe recipient. In this manner, after the selected document object 8106is dropped to the participant object 104 b, a secure distribution eventmay be trigger. The secure distribution event may initiate the displayof a screen 11102 (FIG. 111), which includes a signature capture area.

Another conference event may involve confirming a participant vote oraffirmation of an issue being discussed in the audio conference 114.FIG. 113 shows a “meeting minutes approval” screen 11304, which promptsthe participant to approve meeting minutes (which may be displayed, forexample, in the conference interface by the collaboration application8104). The screen 11304 may include a description 11306 of the issuebeing voted on, as well as a “yes” button 11308 and a “no” button 11310or other input mechanisms. After making a selection, a signature capturearea 10906 may be displayed for authenticating the participant (FIG.114).

Regardless the conference event requesting authentication, at block10804, the participant authentication module 6508 presents to theparticipant being authenticated a signature capture area in theconference interface. The signature capture area may comprise a window,menu, display, area, region, etc. or any other user interface componentdisplayed in the conference interface via the graphical user interface132. The user interface component may display the border of thesignature capture area to highlight the defined area. As illustrated atblock 10806, the signature capture area is configured to electronicallycapture location coordinates of an input device (e.g., human or stylustouch on a touchscreen display or a cursor) as the input device is movedwithin the defined area. The signature capture area may capturecontinuous movement or a series of movements. Signature capture area10906 (FIGS. 109 & 114) is configured to capture a handwrittensignature. It should be appreciated, however, that the signature maycomprise any series of one or more movements as determined by theparticular user.

In the embodiment illustrated in FIG. 111, the signature capture areamay display a reference grid comprising a plurality of nodes 11104. Theparticipant may be asked to trace a predefined pattern through two ormore of the nodes 11104. The signature capture area may detect thetraced pattern 11106 as a node-to-node sequence. For example, in theexample of FIG. 111, the participant has traced a node-to-node sequencefrom the top left node, to the top right node, to the bottom right node,and terminating at the center node. This trace pattern 11106 may definethe node-to-node sequence according to numbered nodes. It should beappreciated that other reference grids, patterns, arrangements, etc. maybe implemented.

At block 10808, the location coordinates of the electronic signature(e.g., handwritten signature, trace pattern, gestures, etc.) areconverted into a participant electronic signature. The participantelectronic signature may be compared to a stored electronic signature(block 10810). The stored electronic signature may be stored locally inmemory 404, in the conferencing system 106, or at another remotelocation. The stored electronic signature may have been previouslyspecified as a reference signature for purposes of authenticating theparticipant. The stored electronic signature may be logically associatedwith a participant identifier. In this regard, the participantelectronic signature and the participant identifier may be provided tothe application performing the comparison. The application may look-upthe stored electronic signature corresponding to the participantidentifier and determine whether there is match (decision block 10814).The comparison of the two signatures may be implemented via any suitablealgorithms, taking into account human error and/or any technicallimitations associated with the input mechanism. If there is a match,the participant may be authenticated (block 10812). If there is not amatch, the process may be repeated one or more times or the participantmay be denied access to the conference event.

FIG. 115 illustrates an embodiment of a conference record/playbacksystem 11500 for enabling participants 104 to selectively record,playback and distribute various components of a conference provided by aconferencing system 106. The conference record/playback system 11500comprises a conferencing system 106 and a plurality of client devices102 connected via one or more communication networks 110 (FIG. 1). Theconferencing system 106 and the client devices 102 may be configured inthe manner described above. In general, the conferencing system 106establishes an audio conference 114 between the participants 104. One ormore server(s) 108 may be configured to present the audio conference 114and a conference interface to the client device(s) via a client 11502(e.g., a browser, one or more browser plug-ins, and/or a special-purposeclient). The conference interface may be presented to and displayed viaa graphical user interface 132 and an associated display (e.g.,touchscreen display device 5004 or other display device).

To record and playback the audio conference 114 and the contentdisplayed or otherwise presented in the conference interface, the clientdevice(s) 102 further comprise a record module 11504, a playback module11506, a control module 11510, and one or more buffer(s) and or storagedevice(s) 11508. The record module 11504, the playback module 11506, andthe control module 11510 may be embodied in memory (e.g., memory 404)and executed by one or more processor(s) 402. In one embodiment, themodules 11504, 11506, and 11510 may be integrated with the client 13002,although it should be appreciated that the modules may comprise separatemodules that interface with the client 11502, the graphical userinterface 132, the conference interface, or other associated softwareand/or hardware programs. Furthermore, it should be appreciated that oneor more of these modules may reside at the server(s) 106 or othercomponents in the conferencing system 106.

The record module 11504 is configured to capture content and/orfunctionality displayed or otherwise presented in the conferenceinterface, including audio streams 122 in the audio conference 114 andany other audio, video, graphics, images, documents, text, data, orother multimedia presented via the conference interface 3110. A user ofthe client device 102 may selectively control the record module 11504via the control module 11510 and an associated user interface. Therecording module 11504 may store the captured content in one or morebuffers or storage devices 13008. In an embodiment, the captured contentis buffered in real-time during the conference for immediate orsubsequent playback by the playback module 11506, as described below inmore detail. The record module 11504 may comprise a screen capturefunctionality for capturing portions of (or the entire display regionof) the conference interface. The record module 11504 may separatelycapture embedded audio and/or video content. At the conclusion of, orduring, a conference, the captured content may be processed and storedin a playable format for storage, distribution, etc.

As illustrated in FIG. 115, the captured content may comprise datarelated to any of a plurality of conference channels 11512 associatedwith the conference. The conference channels 11512 may comprise, forexample, the audio streams 122 in the audio conference 114, thepresentation content associated with the conference interface, and anyinserted media 11602 from participants 104. The example illustrated inFIG. 116 comprises an audio conference 114 comprising three participants104 a-104 c. Each participant has an associated audio stream 122 a-122c. The inserted media 13102 may comprise audio, video, documents, notes,images, graphics, data, etc. that a participant may share, post, orotherwise present or display via the conference interface.

In operation, each client device 102 in the conference record/playbacksystem 11500 may selectively capture one or more of the conferencechannels 11512 for immediate or subsequent playback. The capturedcontent may be stored on the respective client devices 102 or at theconferencing system 106. In this regard, the conferencing system 106 mayinclude the record module 11506 and the buffer(s) or storage device(s)11508.

FIG. 117 illustrates an embodiment of a data structure for a recordedconference 11700, which has been recorded and stored via the conferencerecord/playback system 11500. The recorded conference 11700 may bestored in any storage device in any computer-readable format. In anembodiment, the recorded conference 11700 is configured as a playablemedia file or code. The recorded conference 11700 may be transferred ordistributed between participants 104 or to other recipients using anydesirable transfer or distribution method. In an embodiment, aparticipant 104 who recorded a conference may transfer the recordedconference 11700 to a participant profile or archive hosted by theconferencing system 106. The archive may store multiple recordedconferences 11700 for subsequent access and/or distribution by theparticipant 104 or any other users. The users may download the recordedconference 11700 for playback on a client device 102. In otherembodiments, the recorded conference 11700 may be streamed as anintegrated video. In further embodiments, the recorded conference 11700may be referenced with a uniform resource locator (URL) or otherembedded code that may be distributed to users. The participant 104 mayalso directly transfer or distribute the recorded conference 11700 toother users via any of the above-described or other methods, includingby electronic mail or via a social networking computer system or thirdparty video distribution system.

As illustrated in FIG. 117, the recorded conference channels 11512 aresynchronized according to a master timeline associated with theconference (e.g., conference timeline 11702). As part of the recordingprocess, the record module 11504 may generate timestamps 11704 for therecorded content. In an embodiment, the timestamps 11704 may include atime reference 11706, an event type 11708, and an event identifier11710. The time reference 11706 defines a temporal location along themaster timeline. The event type 13208 and event identifier 13210 may beused to catalogue specific types of events that occur in the conference.In the example illustrated in FIG. 117, a participant 102 a may insert avideo object 11712 in the conference interface 3110. The video object11712 may be shared with the other participants 102 b and 102 c via theconference interface 3110, and an appropriate event type 11712 and eventidentifier 11710 may be created to identify the beginning and end of theinserted video. Later in the conference, the participant 102 b mayinsert an audio object 11714, and the participant 102 c may display adocument object 11716. The record module 11504 may generate a timestamp11704 to identify the beginning and end of the inserted audio anddocument.

It should be appreciated that the record module 11504 may be configuredto generate timestamps 11704 for any conference event related to theconference interface 3110. In the embodiment illustrated in FIG. 118,timestamps 11704 may be generated for participant-specified comments,notes, or markers 11802. The markers 11802 may be used to identifyrelevant points in the conference for subsequent review, or otherwiseannotate the conference. Furthermore, timestamps 11704 may be generatedto identify incoming and/or outgoing posts associated with a data feed,such as, for example, a communication channel 3202 related to a socialnetworking system 3102 (FIGS. 31 & 32). Timestamps 11704 for the markers11802 and feeds 11804 may be categorized as private or public, which maydefine whether the channel components 11512 are shared with otherparticipants 104 or only available to the user who defined them.

Having described the general structure and operation of the conferencerecord/playback system 11500, various additional features and functionswill be described with reference to an exemplary embodiment of aconference interface 11900 (FIG. 119). The conference interface 11900displays an interactive participant object 11904 that identifies eachparticipant 104 in the conference. The interactive participant object11904 may display similar information as described above in connectionwith participant objects 4004 (e.g., a graphical representation 4102,profile information 4104, an audio indicator 4106, a business cardcomponent 4108, etc.). As mentioned above in connection with FIG. 42b ,the business card component 4108 may “flip” the participant object 4004to display additional parameters 4202. The interactive participantobjects 11902 may comprise further interactive functionality and visualeffects. For example, the participant object 11902 may comprise a cubehaving multiple display faces. When a participant 104 selects a userinterface component, the cube may be expanded to display one or morefaces of the object.

FIG. 119 illustrates the participant object 11902 d after is has beenselected by one of the participants. The user selection may trigger thedisplay of cube faces 12002 d, 12004 d, and 12006 d. Each face maydisplay additional information about the participant. In an embodiment,the cube faces may be configurable by the participant and may display,for example, a social networking profile, updates to a social networkingcommunication channel 3202, video, graphics, images, or any othercontent. The cube faces may be further selected to return to theoriginal collapsed cube. In another embodiment, the participant object11902 may be rotated (either automatically or via user selection) todisplay the respective cube faces 12002 d, 12004 d, and 12006 d. FIG.121 shows the participant object 11902 after it has been rotated todisplay cube face 12004 d. It should be appreciated that the participantobject 11902 may be configured with additional or alternative visualeffects and/or interactive functionality.

The conference interface 11900 may comprise one or more selectablecomponents for accessing various features. A my connection component11906 may launch a display for enabling a participant 104 to configurethe existing connection between the client device 102 and theconferencing system 106. The participant 104 may disconnect a connectionto the audio conference 114, establish a new connection to the audioconference 114 (e.g., by dial-out), or reconfigure the existingconnection to the audio conference 114. In addition to configuring theaudio connection, the participant 104 may also configure the connectionto the online conference via the conference interface 3110. In anembodiment, the connection to the online conference may be transferredto another client device 102 or another client 11502 on an existingclient device 102. This may enable the participant 104 to seamlesslymaintain a presence in the online conference during the transfer.

An invite component 11908 may launch a menu 12202 (FIG. 122) forenabling a participant 104 to invite additional participants 104 to theonline conference. As illustrated in FIG. 122, additional participantsmay be invited by, for example, dialing out to a telephone number (phonecomponent 13704), sending an email including information for accessingthe conferencing system 106 (email component 12206), or sending amessage to a web service (web presence component 12208), such as, forexample, a social networking system 3102.

A share component 11910 may launch a menu 12302 (FIG. 123) for enablinga participant 104 to insert and share media with other participants inthe online conference. The menu 12302 may prompt the participant 104 tospecify a browse location for selecting the media. A conference roomcomponent 12304 may display media stored by the conferencing system 106.A local device component 12306 may display a file browser for enablingthe participant 104 to select files located on the client device 102. Aweb component 12308 may display available media hosted by a web service,such as, for example a third party video, audio, or document hostingservice. FIG. 124 illustrates the conference interface 11900 after aparticipant 104 has identified a web-based video 13902. The clientdevice 102 may launch the web-based video 12402 and the conferencingsystem 106 shares it with all of the participants 104 via the conferenceinterface 3110.

In an embodiment, when the participant launches the web-based video12402 (or other user interface component, presentation display, etc.),the component may be introduced in the conference interface 11900 as a“fly-in” component to provide a more visually engaging experience. Forinstance, the component may appear to be raised from a bottom portion ofthe conference interface 11900 and the participant objects 11902 may beautomatically rearranged in the remaining available screen space (orhidden) to accommodate the component. The movement of the component mayoriginate from any portion of the screen and may implement any desirableanimation or effects. In one implementation, the “fly-in” component isconfigured to simulate the motion of a physical screen being raised fromthe “floor” of the screen, with the participant objects 11902 being“pushed aside” by the display or otherwise rearranged or hidden. Inanother embodiment, the participant objects 11902 may be displayed inthe background with the “fly-in” component being raised in theforeground.

When the web-based video 12402 (or other presentation display) iscompleted or otherwise deactivated manually or automatically, theanimation or effects may be reversed and the participant objects 11902returned to an original or other layout and the “fly-in” component movedto the original or other state. It should be appreciated that the“fly-in” component animation and/or effects may be used with anydesirable presentation content and/or functionality (e.g., a display,pane, window, etc.).

A my room component 11912 may launch a display for enabling aparticipant 104 to configure the appearance of the conference interface3110. The participant 104 may configure the arrangement of theparticipant objects 11902, specify a location view 124, or configure anyother presentation parameter.

An apps component 11914 may launch a menu 12502 (FIG. 125) for enablinga participant 104 to launch conference applications. As described above,the conferencing system 106 may host a conference apps store forpurchasing various conference applications. An app store component 12504may launch the app store where the participant 104 may purchaseconference applications. A my apps component 12506 may launch a displayfor enabling the participant 104 to select from applications that havealready been purchased or are otherwise available to the participant104. A host apps component 12508 may display conferencing applicationsthat have been made available by the host of the online conference.

FIG. 126 illustrates the conference interface 11900 after theparticipant 104 has launched a conference notes application 12602. Thenotes application 12602 displays a text insertion component 12604 forenabling participants 104 to insert notes to a notes section. Aparticipant 104 may insert a note and select the post note component14106, which adds as a group note 12610 with an indication 12608 of theparticipant 104.

A record component 11916 may launch a display 12702 (FIG. 127) forenabling a participant 104 to launch a conference recorder (component12704) or configure record options (component 12706) or alert options(12708). The record options component 12706 may launch a display 12802for enabling participants 104 to select (e.g., via check boxes 12806)which components 12804 to record. In the embodiment illustrated in FIG.128, the participant 104 may select to record according to one or moreof the following parameters: audio, conference interface, shared media,conference apps, my feeds, or all conference components. When activated,the record module 11504 will record and store the selected components.

As illustrated in FIG. 129, the alert options component 12702 may launchan alerts manager 12902 for enabling the participants 104 to configurethe conference interface 3110 for various in-conference alerts. Forexample, the conference interface 3110 may be configured to alert theparticipant when certain events occur in the conference (component12906) such as, for example, when a video is shared, a conferenceapplication is launched, etc. Other types of participant-based alertsmay be generated (component 12904). The participant 104 may wish to bealerted via the conference interface 3110 when a particular participant104 is speaking or when the participant takes a certain action in theconference.

When the conference recorder is launched and the record module 11504 isrecording the conference, the conference interface 3110 may present arecord/playback navigation controller 13002 (FIG. 130) for facilitatingvarious record and playback features. The record/navigation controller13002 comprises the user interface associated with the control module11510. The controller 13002 comprises a navigation controller 13102comprising a pause/play input 13106, a rewind input 13104, and a forwardinput 13108 for initiating the respective playback functions. Thepause/play input 13106 toggles between the functions of pausing theconference and playing the conference. The rewind input 13106 and theforward input 13104 enable the participant 104 to navigate to earlierand later locations along the master timeline of the conference duringplayback. During the playback function, a participant 104 may select thelive input 14612 to automatically return the live conference. The muteinput 13114 mutes the audio conference 114.

The record/playback navigation controller 13002 may further comprise aninsert marker portion 13114 for enabling participants 104 to insertcomments, tags, etc. (markers 11802—FIG. 118) into the master timeline11702. The comment may be added to a text insertion component 13118 andspecified as a private or public comment. When the insert component13120 is selected, a timestamp 11704 comprising the comment isgenerated.

FIG. 132 is a flowchart illustrating the architecture, operation, and/orfunctionality of an embodiment of the conference record/playback systemof FIG. 115 described above. At block 13202, the conferencing system 106establishes the audio conference 114 between a plurality of participants104. At block 13204, the conference interface 3110 and audio conference114 are presented to the respective client devices 102. At block 13206,one or more of the client devices 102 synchronously record the audioconference 114 and the conference interface 3110. As mentioned above,one or more of the conference channels 11512 may be recorded. At block13208, the synchronized audio and video are stored and played back(block 13210).

FIG. 133 illustrates an embodiment of a computer system 13300 forenabling a participant 104 in an online conference to seamlesslytransfer a conference session from a first participant client device 102a to a second participant client device 102 b. The seamless transfer isprovided during the conference in such a way that the other participants104 in the conference are unaware of the transfer. The computer system14800 generally comprises a conferencing system 106 and a plurality ofclient devices 102 connected via one or more communication networks 110(FIG. 1). The conferencing system 106 is configured to establish anaudio conference 114 between the participants 104. One or moreservers(s) 108 associated with the conferencing system 106 areconfigured to present the audio conference 114 and a conferenceinterface 3110 to the client device(s) 102 via a client (e.g., a client13002, a browser, one or more browser plug-ins, and/or any other generalor special purpose client). The conference interface 3110 may bepresented to and displayed via a graphical user interface 132 and anassociated display (e.g., touchscreen display device 5004 or otherdisplay device). Each client device 102 may access the conferenceinterface 3110 via a session with the conferencing system 106 (i.e., aconference session).

As illustrated in the embodiment of FIG. 133, to facilitate the transferof a conference session from one client device to another, a clientdevice 102 may comprise participant inter-device conference transfermodule(s) 13302. The module(s) 13302 generally comprise the logic orfunctionality for initiating, controlling, or implementing one or moreaspects of the transfer process. The module(s) 13302 may be embodied inmemory (e.g., memory 404) and executed by one or more processor(s) 402.One or more portions of the module(s) 13302 may reside at the firstclient device 102 a (i.e., an initial or primary client device), thesecond client device 102 b (i.e., a subsequent or secondary clientdevice), the server(s) 108, or other components in the conferencingsystem 106.

In this regard, it should be appreciated that the first participantclient device 102 a refers to a client device 102 that establishes aninitial or earlier conference session (i.e., first conference session)with the conferencing system 106. The second participant client device102 b refers to a target client device 102 to which the participant 104wishes to transfer the first conference session. The first and secondparticipant client devices 102 may comprise any computing device (asdescribed above) capable of communicating with the conferencing system106 via the communication network(s) 110. The transfer process may beimplemented in any situation in which it is desirable for a participant104 to transfer a session with the conferencing system 106 from onedevice to another.

For example, consider the situation in which a participant 104 initiallyjoins the conference via a personal computer, such as, a desktopcomputer or a laptop or notebook computer at the participant's workarea. During the conference, the participant 104 may be required toleave the work area. While many participants 104 may have a mobilecomputing device capable of accessing the conference, conventionalconference solutions may require the participant to disconnect from thepersonal computer and establish a new connection via the mobilecomputing device. During this period, the participant 104 may beconspicuously absent from the conference. One solution to this problemis for the participant 104 to establish the new session with the mobilecomputing device prior to disconnecting the personal computer. However,in this scenario, until the second session is established and the firstsession is terminated, the participant 104 may appear in the conferenceas two separate participants. Although this may be preferable toappearing absent, it may still confuse other participants 104 orundesirably highlight the fact that the participant is no longer at thework area or accessing the conference via a mobile computing device.

The participant 104 may experience a similar problem when the firstconference session is established via a mobile computing device. For avariety of reasons, the participant 104 may desire to access theconference from a device other than the original mobile computingdevice. For instance, the mobile computing device may be losing batterypower or the connection to a carrier network or other wireless networkmay become problematic. Another reason may be that the participant 104desires to experience the conference on a computing device with a largerdisplay or other preferred performance characteristics. As mentionedabove, during the conference, one of the participants 104 may share avideo or introduce an audio clip or other content or functionality viathe conference interface 3110. The mobile computing device (or othercomputing device) may not have compatible software to view the video, orperhaps the display size, processing power, other hardware and/orsoftware specifications, or other performance characteristics make itproblematic to view the content or functionality presented in theconference interface 3110. The participant 104 may desire to experiencethe conference from a more suitable computing device or platform. Inthis situation, the participant 104 would have the same problemsdescribed above.

The computing system 13300 may provide a solution to one or more ofthese or other problems by enabling the participant 104 to seamlesslychange devices during the conference in an inconspicuous manner withoutinterrupting the participant's presence in the conference. FIG. 134illustrates an embodiment of a method for transferring a conferencesession from the first client device 102 a to the second client device102 b while maintaining the corresponding participant's presence in theconference interface 3110. It should be appreciated that the methodillustrates functionality, steps, or logic that may occur or reside atthe first client device 102 a, the second client device 102 b, or theconferencing system 106.

At block 13402, a participant 104 joins an online conference via thefirst client device 102 a. The first client device 102 a establishes afirst conference session with the conferencing system 106. The onlineconference may include an audio conference 114. At block 13404, theconferencing system 106 presents a conference interface, such as, forexample, the conference interface 3100 to the client device 102 a, aswell as the other client devices 102 in the conference. As mentionedabove, the conference interface 3110 may display a participant object(e.g., objects 4004, 11902) identifying each participant in theconference, including the participant 104 operating the first clientdevice 102 a (FIG. 148). The conferencing system 106 may reference eachparticipant object by a unique participant identifier 3802 (FIG. 38)corresponding to the participant.

At block 13406, the participant 104 initiates the transfer of theconference session to the second client device 102 b. In an embodiment,the participant 104 may initiate the transfer via the conferenceinterface 3100 by, for example, the my connection component 13406 (FIG.119) or other user interface component(s) or input device(s). At block13408, the first client device 102 a generates a transfer request 13502(FIG. 135), which may include the participant identifier 3802corresponding to participant 104. The transfer request 13502 is sent tothe second client device 102 b. It should be appreciated that thetransfer request 13502 may be configured in, and delivered to the secondclient device 102 b, in various ways. In the embodiment illustrated inFIG. 135, the transfer request 13502 is sent to the second client device102 b via a local communication network, such as, for example, ashort-range wireless network using any desirable protocol. This deliverymethod may be desirable in situations in which the client devices 102 aand 102 b are located in proximity to each other.

As illustrated in FIG. 136, the transfer request 13502 may be sent tothe second client device 102 b via one or more of the communicationnetworks 110. The first client device 102 a may send a message (e.g., anemail, social networking message, short message service (SMS) message,etc.) that may be received or otherwise retrieved by the second clientdevice 102 b. The message may comprise a uniform resource locator (URL),as a link or otherwise, which directs the participant to theconferencing system 106. The message may further comprise theparticipant identifier 3802. In a further embodiment, the transferrequest 13502 may be sent to the conferencing system 106 with or withoutthe participant identifier 3802, and the conferencing system 106 mayconfigure a new request or forward the original request to the secondclient device 102 b.

Regardless the delivery method, at block 13410, the second client device102 b may acknowledge the request by sending a response or message 13702to the first client device 102 a (FIG. 137) and/or the conferencingsystem 106 (FIG. 138). As illustrated in FIG. 139, at block 13412, thesecond client device 102 b establishes a second conference session 13902with the conferencing system 106 via any of the methods described above.The first conference session may be terminated. With knowledge of theparticipant identifier 3802, the conferencing system 106 maycontinuously display in the conference interface 3110 the participantobject corresponding to the participant 104 during and after thetransfer process. The conferencing system 106 may logically associatethe second conference session (second client device 102 b) with thefirst conference session (first client device 102 b) based on theparticipant identifier 3802. In this manner, the conferencing system 106may maintain the identity of the participant 104 in the conferenceinterface 3110 during both sessions and, thereby, enable the participant104 to inconspicuously change devices without being perceived as havingdisconnected from the conference or as having changed devices orconnections.

It should be appreciated that one or more of the process or methoddescriptions associated with the flow charts or block diagrams above mayrepresent modules, segments, logic or portions of code that include oneor more executable instructions for implementing logical functions orsteps in the process. It should be further appreciated that the logicalfunctions may be implemented in software, hardware, firmware, or anycombination thereof. In certain embodiments, the logical functions maybe implemented in software or firmware that is stored in memory ornon-volatile memory and that is executed by hardware (e.g.,microcontroller) or any other processor(s) or suitable instructionexecution system associated with the multi-platform virtual conferencelocation system. Furthermore, the logical functions may be embodied inany computer readable medium for use by or in connection with aninstruction execution system, apparatus, or device, such as acomputer-based system, processor-containing system, or other systemassociated with the multi-platform virtual conference location systemthat can fetch the instructions from the instruction execution system,apparatus, or device and execute the instructions.

It should be noted that this disclosure has been presented withreference to one or more exemplary or described embodiments for thepurpose of demonstrating the principles and concepts of the invention.The invention is not limited to these embodiments. As will be understoodby persons skilled in the art, in view of the description providedherein, many variations may be made to the embodiments described hereinand all such variations are within the scope of the invention.

What is claimed is:
 1. A method for profiling participants in an onlineconference, the method comprising: a conferencing system establishing anaudio conference having an associated online conference between aplurality of identified participants having a stored participant profileand an unidentified participant who joins the audio conference via anincoming call from an originating telephone number without joining theassociated online conference; the conferencing system presenting aconference user interface to the plurality of identified participants,the conference user interface displaying a unique interactiveparticipant object with an audio indicator for each of the identifiedparticipants and the unidentified participant, the audio indicatorhaving a first visual display state identifying when the correspondingparticipant is not speaking during the audio conference and a secondvisual state identifying when the corresponding participant is speakingduring the audio conference, the unique interactive participant objectscorresponding to the identified participants displaying profileinformation from the associated stored participant profile, and theunique interactive participant object corresponding to the unidentifiedparticipant visually indicating that participant profile information isnot available, each of the unique interactive participant objectscomprising a participant profile control; in response to the audioindicator in the unique interactive participant object associated withthe unidentified participant being switched from the first visualdisplay state to the second visual display state while the unidentifiedparticipant is speaking during the audio conference, receiving a userselection from one of the identified participants of the correspondingparticipant profile control; in response to the user selection of theparticipant profile control displayed in the unique interactiveparticipant object of the unidentified participant, the conference userinterface prompting the selecting identified participant to enter one ormore participant parameters for the unidentified participant, the one ormore participant parameters specified via one of a search engine resultspage or a social networking system; and in response to receiving the oneor more participant parameters for the unidentified participant:updating the conference user interface to display the one or moreparticipant parameters via the unique interactive participant objectassociated with the previously unidentified participant; and theconferencing system generating and storing a new participant profilelinking the one or more participants parameters to the originatingtelephone number.
 2. The method of claim 1, wherein one or moreparticipant parameters comprises one or more of a participant name, atitle and an organization.
 3. The method of claim 1, further comprising:the previously unidentified participant accessing the conferencingsystem for a subsequent online conference via the originating telephonenumber; the conferencing system performing a database query to identifythe new participant profile based on the originating telephone number;and determining the one or more participant parameters stored in the newparticipant profile.
 4. The method of claim 3, further comprising:identifying the previously unidentified participant according to the oneor more participant parameters during the subsequent online conference.5. A computer system for providing an audio conference, the computersystem comprising: a conferencing system for establishing an audioconference having an associated online conference between a plurality ofidentified participants having a stored participant profile and anunidentified participant who joins the audio conference via an incomingcall from an originating telephone number without joining the associatedonline conference; and a server configured to communicate with theconferencing system to present a conference user interface to theplurality of identified participants, the conference user interfacedisplaying a unique interactive participant object with an audioindicator for each of the identified participants and the unidentifiedparticipant, the audio indicator having a first visual display stateidentifying when the corresponding participant is not speaking duringthe audio conference and a second visual display state identifying whenthe corresponding participant is speaking during the audio conference,the unique interactive participant objects corresponding to theidentified participants displaying profile information from theassociated stored participant profile, and the unique interactiveparticipant object corresponding to the unidentified participantvisually indicating that participant profile information is notavailable, each of the unique interactive participant objects comprisinga participant profile control, the server comprising: a processor and amemory; and a participant profile module embodied in the memory andexecuted by the processor, the participant profile module comprisinglogic configured to: in response to the audio indicator in the uniqueinteractive participant object associated with the unidentifiedparticipant being switched from the first visual display state to thesecond visual display state while the unidentified participant isspeaking during the audio conference, receive a user selection from oneof the identified participants of the corresponding participant profilecontrol; in response to the user selection of the participant profilecontrol displayed in the unique participant object of the unidentifiedparticipant, prompt the selecting identified participant to enter one ormore participant parameters for the unidentified participant, the one ormore participant parameters specified via one of a search engine resultspage or a social networking system; receive the one or more participantparameters for the unidentified participant; update the conference userinterface to display the one or more participant parameters via theunique interactive participant object associated with the previouslyunidentified participant; and generate and store a new participantprofile linking the one or more participant parameters to theoriginating telephone number.
 6. The computer system of claim 5, whereinthe one or more participant parameters comprises one or more of aparticipant name, a title and an organization.
 7. The computer system ofclaim 5, wherein: the previously unidentified participant accesses theconferencing system for a subsequent online conference via theoriginating telephone number; the server performs a database query toidentify the new participant profile based on the originating telephonenumber; and the server determines the one or more participant parametersstored in the new participant profile.
 8. The computer system of claim7, wherein the server identifies the previously unidentified participantin a new interactive participant object according to the one or moreparticipant parameters during the subsequent online conference.
 9. Thecomputer system of claim 5, wherein the conference system and the servercommunicate via an API.
 10. The computer system of claim 5, wherein theserver is integrated with the conference system.